We have stayed at this hotel a few times before & were happy with it.
The staff is very friendly & the location is great.
This time though we had a room that had mold in the showers (that I documented with pics). It was disgusting.
There was a cigarette burn in the comforter in our 'non-smoking' room.
Also we went to enjoy the pool two different times but it was taken over by about 15 people in there (who were all clearly there together) playing volleyball with a beach ball and taking up the entire pool. The children of these people were all swimming around the hot tub as though it were a baby pool so we couldn't enjoy that either.
We have really enjoyed this hotel in the past but thus time was very disappointing.
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- Also Known As:
- Sleep Hotel Urbandale
- Sleep Inn Urbandale
- Urbandale Sleep Inn