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“My stay was great with one exception. The shower is good...”

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Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Ranked #2 of 11 Hotels in Urbandale
Certificate of Excellence
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665 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Des Moines
1 review
Reviewed October 7, 2013

when i called to book the room they booked and charged me for two rooms. Had to call and have one deleted. The next morning i was rushed to check out. Have never ever been called and asked to check out What the heck. I might of wanted another night, but that didnt get to happen.

  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Microtel Inn & Suites by Wyndham

Helpful?
Thank Jacob F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DebraS-GM, General Manager at Microtel Inn & Suites by Wyndham Urbandale/Des Moines, responded to this review, October 15, 2013
Apologies that when you booked with the reservation service that your room got duplicated. I am glad we were able to accommodate you to cancel the extra room. My clerks are trained to call and remind guests that it is check out time especially when we have a full or nearly full house. This is a courtesy to our guests so that they DON'T get charged for late check out. You were called at 20 minutes past check out time. Again, apologies that you were disturbed. Try us again when you come to the Urbandale/Des Moines area!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Property: Microtel Inn & Suites by Wyndham Urbandale/Des Moines
Address: 8711 Plum Dr, Urbandale, IA 50322-6245
Phone Number:
Location: United States > Iowa > Urbandale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 11 Hotels in Urbandale
Price Range (Based on Average Rates): $
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Urbandale/Des Moines 2*
Number of rooms: 76
Official Description (provided by the hotel):
We are a newly remodeled 76 room Hotel. We have 1 queen, 2 queen, 1 queen suites ( includes microwave, refrigerator, and pull out couch ), and 1 queen jacuzzi suites on property: including accessible rooms. We offer a complimentary breakfast every morning from 6:00 am to 9:30 am, free wi-fi, on property fitness room, and on property guest laundry. We are pet friendly with a fee per pet per night of $10.00. Our check in is anytime after 3:00 PM and check out is 11:00 AM. ... more   less 
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Also Known As:
Microtel Inn And Suites Urbandale Hotel Urbandale
Microtel Urbandale
Urbandale Microtel

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