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“Great food and better views”
Review of Regatta Grille

Regatta Grille
Ranked #11 of 39 Restaurants in Storm Lake
Price range: $7 - $24
Cuisines: American, Seafood, Contemporary
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Breakfast, Reservations
Description: The Regatta Grille at King’s Pointe Waterpark Resort is Storm Lake’s only lakeside restaurant and bar! The Regatta Grille’s dining room is designed in tiers so every table is graced with a lake view. The Regatta Grille serves breakfast, lunch and dinner for both hotel guests and the public. Pizza and take out orders are also available.
Reviewed August 31, 2013

Great place for adults and kids. It has all the staples for kids - chicken fingers, burgers, etc. Food was quality and tasty, and portions were on e larger side.

Grown-up food was good too. Nothing particularly unique (it's Storm Lake, Iowa!), but a wide selection and everything we had was excellent.

The restaurant has a full wall of windows that face the lake. Very pleasant. Definitely recommend.

Thank Matt J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingsPointe, Food and Beverage Director at Regatta Grille, responded to this reviewResponded September 5, 2013

Thank you for your recent visit to the Regatta Grille. We appreciate your business and your feedback. I’m happy to hear that you enjoyed the restaurant on your visit!

It is always great to hear from guests when they not only enjoy the restaurant, but the views they get to enjoy while dining at our restaurant!

We appreciate having you visit us and will look forward to your future visits as well! In the meantime, 'like' us on Facebook, follow us on Twitter(@kings_pointe), or join our email list on our website to stay up to date on our latest specials and events!

Sincerely,

Lance Bellinghousen
Food & Beverage Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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85 - 89 of 108 reviews

Reviewed August 15, 2013

This place is a first class MESS! I have been here several times and always had terrible service. They do not care or ever change anything. The wait staff is clueless and you can wait up to 2 hours for food- with a reservation!!!!!!! We had a reserved table on July 4 and our waiteress was a clueless teenager and it 2 hours to get food. We were all sharing a glass of water because she was so bad. I talked to the manager he took 10% off but really seemed used to it and quite non affected by the situation. They do not care and keep hiring mental midgets so there is no hope for this place......quite a shame because the view is amazing. Go to McDonald's it is better and you will not feel horrible about spending money there like regatta grille.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Julie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 8, 2013

The food was delicious and the staff was very friendly each time we were there. There are some hidden charges on some items so be sure to ask, but otherwise it is a great place and you don't have to leave the Kings Pointe Resort to eat.

Thank TravelingREVMdM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingsPointe, Director of Sales at Regatta Grille, responded to this reviewResponded August 13, 2013

Dear TravelingREVMdM,

Thank you for dining at the Regatta Grille at King’s Pointe Waterpark Resort!

We are very happy to hear that you enjoyed your food! One of our top priorities is customer service so we are glad our staff was friendly and that you were satisfied with them.

The Regatta Grille is a great addition to the resort so we are glad that the restaurant was of your convenience during your stay with us.

Thank you for your feedback! We really appreciate it. Feel free to ‘like’ us on Facebook, follow us on Twitter (@kings_pointe), and sign up for our newsletter on our website for the latest specials.

Thank you,

Samantha Kavan
Sales & Events Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

I have eaten here a few times and the food is good/ok for the location (small town Iowa). Not a lot of healthful choices but the food is good. The service this time was horrid - we waited 2 hours for our food and the kids' food came AFTER ours. Clearly our waitress hadn't put the kids order in early as we requested and then they forgot about it. No excuse for such poor planning and service. The manager did give us a slight discount which helped ease the pain but very very disappointing and the waitress that night was very very undertrained. I'm still giving it an average b/c the food is good and the view is great but service needs a lot of work.

Thank Lauren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingsPointe, Director of Sales at Regatta Grille, responded to this reviewResponded July 17, 2013

Dear LJ H,

Thank you for your feedback and for bringing these concerns to our attention. We are very sorry to hear you had a horrible experience at the Regatta Grille.

Our goal is to aim for customer service but unfortunately that does not always get accomplished. We apologize for the slow and poor service. We try to train our waiters and waitresses as quickly and efficiently and to the best of our ability so we are sorry you felt the waitress was undertrained. We will be sure to pass along all of your concerns to the food and beverage director to get these problems resolved.

However, we are very pleased to hear that the food was good and the view was great. Again, we apologize for our lack of service and we really hope you will give the Regatta Grille another chance.

Thank you again for your feedback.

Sincerely,
Samantha Kavan
Sales & Events Coordinator

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Reviewed June 7, 2013

the corn chowder soup was very good but the spicy asian wings were not spicy at all. regatta island drink was not my taste at all and was made much stronger than expected

Thank Jimmy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KingsPointe, Director of Sales at Regatta Grille, responded to this reviewResponded July 17, 2013

Dear Jimmy L,

Thank you for dining at the Regatta Grille at King's Pointe Waterpark Resort. We are glad that you enjoyed the corn chowder soup.

However, we are sorry to hear that you were not satisfied with the spiciness of the spicy Asian wings. There are other selections of wings that you could try next time that may be to your likings.

We also want to apologize that the Regatta Island Drink was much stronger than you had expected it to be. We have other beverages that you may want to try that might be your taste. We will be sure to pass along your feedback and concerns to our food and beverages director.

We hope that you will come in and give the Regatta Grille another chance. Again, we apologize for not satisfying your tastes of the spicy Asian wings and the Regatta Island drink. Thank you for your feedback and we hope to see you again in the near future.

Thank you,

Samantha Kavan
Sales & Events Coordinator

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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