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“Great Place to Relax!” 5 of 5 bubbles
Review of Village West Resort - West Lake Okoboji

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Village West Resort - West Lake Okoboji
Ranked #4 of 5 Hotels in Spirit Lake
Hampton, Virginia
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great Place to Relax!”
5 of 5 bubbles Reviewed August 23, 2012

What a wonderful place to go and relax! So much to do for the entire family. You have the lake which offers boats to rent, beach to lay out at and swim in. The resort offer so many activities for the family. There's indoor/outdoor mini golf, indoor and outdoor swimming pools, arcade filled with games, movie theater and so much more. The units are very nice and the staff is friendly and helpful. Arnold's Amusement is a nice place to visit during your stay too! It's just a short drive away via boat or car. Can't wait to return and relax again to get away from the busy east coast.

Room Tip: All units are within walking distance!
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  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 reviews from our community

Traveler rating
    9
    13
    13
    21
    23
See reviews for
47
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
ALEXIS
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed August 16, 2012

I have been going to the lakes all my life and have stayed many places. The tattooed man at the front desk set it off from the beginning. Total jerk. The room was moldy, believe the reviews. The window air unit clearly couldn't keep up and it wasn't that humid outside. Our clothes felt wet when you put them on. This place was probably nice in 1980. There hasn't been any updating of the facility. The guys working the dock and boat house were nice. Everyone else no. I shook my head everyday thinking about the money I was overspending. I love Okoboji but will not be back to Village West. If you took the lake away this place would be closed in one season. The two stars are just because it is on west lake.

Room Tip: Go anywhere else.
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  • Stayed August 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank FARMTEACH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Spirit Lake hotels

NY
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed August 4, 2012

We come here every year and enjoy family and the lake. But don't let your kids run around with money in their pockets at this resort. My 11 year old wandered into "A Stone's Throw" gift shop on the property and brought a shredded t-shirt up to the check out counter not paying attention to the price. She had buyer's remorse -- $20 (that was 50% off!) but at 11 did not have the confidence to speak up . I found my daughter in the store looking sticker-shocked and sad as she had spent her own money. I asked if she could please get her cash back. The sales ladies were completely intractable and said they would not give her her money back. She had not even left the store with the cheap merchandise for crying out loud. They said she could get something else, but everything in that store is ridiculously over priced.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank LifeIsAMagicJourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 30, 2012

I have read all the bad reviews about Village West and was leary of spending a week there but we had a great time. Our one bedroom unit was very nice and clean with a full kitchen, great air conditioning (since it was over 100 degrees the week we were there), a good sized bedroom and nice living room. We shared a washer and dryer with one other unit on our floor. Yes, they give you 2 rolls of toilet paper for the week but they gave us another roll when we asked. The people at the front desk were very friendly giving us directions to local places. It is a fun place for families with kids as they have various activities on site for families including movies, miniature golf, an arcade and daily arts and crafts. The beach is clean and there are a number of eating places, fine dining and casual. I would recommend staying here and would come back again.

Room Tip: There are no elevators but only two floors in our building. So if climbing stairs is hard for you, g...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank slewis3922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Urbandale, Iowa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed July 30, 2012

We stayed at the Village West resort last weekend. We usually stay in the separate hotel unit, but since they had a large group coming in that weekend, our only choice was a hotel room on the lower level of the main building. We opened the door to an overwhelming smell of mold. Yes, mold. The carpet had a sheen on it from the dampness in the room, and there was a spot of green mold growing on the wall. The decor is straight from the early 80s - old TV, ugly quilted bedspread, thin, ragged towels, old-fashioned wall air conditioner. Also, there were dead bugs on the bathroom floor. It was obvious that the room hadn't been used in a while. There was even mold growing on the clock radio! I didn't want to stay there, but had no choice as there were no other rooms available. I made a complaint to the front desk that night. The next day the housekeeping staff did clean the clock radio and wipe the mold out of the toilet. We had to run the air conditioner continuously (which didn't even work that well) to dry out the room and make the mold smell not so strong. Our swimsuits and towels would never fully dry, even when I hung them up right away, due to the dampness of the place. I finally had to request that our room be vacuummed on the last full day of our stay. Guess that's not a standard housekeeping task here. Also, the front desk staff isn't that friendly. The man checking me in treated me like an idiot because I didn't know where our room was. Sorry...we've never stayed in the main building before. Also, rules are posted EVERYWHERE at this place. You must do this. You cannot do that. I understand standard pool rules and such, but it's at the ridiculous level, especially since this place delivers so little in return. Everything you want to do is an extra charge. Ping-pong balls, mini golf, tennis, etc. I'm surprised they don't charge extra for the pool. Everything here needs to be deep-cleaned and updated. Instead, they put the bare minimum into the place. We've stayed here at least once for the last 8 years and the only thing they've added is an outdoor pool. The welcome packet says, "You'll note many new and exciting changes throughout the property." Really? What are they? There's only free Wi-Fi in the lobby - nowhere else. Even two-star hotels usually have internet access. Please save your money and stay elsewhere. You'll be happier and not have to stay in such a dated, dirty place. We won't stay there again.

Room Tip: The only thing going for this place is the beach. The A-frame cabins may be better, but I've hea...
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  • Stayed July 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank Beth L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mitchell, South Dakota
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed July 17, 2012

Bring your own toilet paper!!! Seriously!!
We have stayed here before and was shocked to learn you must bring your own paper products as the rooms are furnished with one roll or less per bathroom and one box of Kleenexes whether there is only a few left in the box..and a roll of paper towels per unit for one week. REALLY!!! What are these people thinking??? They claim users were taking extra home..so why not be reasonable and charge extra for any excess use. One roll per bathroom for each unit for a week is crazy. And we pay $600 plus for maintenance fees each year...get the owners opinion..not the same old members that attend the annual meetings that live around here.

  • Stayed June 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank fasteddy1954
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sioux City
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed July 5, 2012

I stay at Village West several times a year. It does need major updating but that means the rates go up. Check out time is 10 AM, don't even think about calling for any more time unless you want to pay an extra $25 for an "unauthorized" late check out. My fault, but really?? Anyway, the out door pool is newer and nice. The T.V's are pretty bad. No internet unless you want to go inside. The indoor pool needs about $100,000 to get it back into the 1990's. WIth that being said, Okoboji is popular and there are not a whole lot of options with the kids that are under or near $100 a night. You get what you pay for here.......

  • Stayed May 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Lee i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Village West Resort - West Lake Okoboji

Property: Village West Resort - West Lake Okoboji
Address: 20785 170th St, Spirit Lake, IA 51360-3301
Location: United States > Iowa > Spirit Lake
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Spirit Lake
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Village West Resort - West Lake Okoboji 2.5*
Number of rooms: 250
Official Description (provided by the hotel):
We are a full-service Lakefront resort on West Lake Okoboji located in Spirit Lake, IA. We have units ranging from hotels to 4 bedroom condos. Beautiful beach, restaurants, outdoor and indoor pools, rec center, gift shop, lounge,convention center and much more. Located right on West Lake Okoboji with beautiful views. ... more   less 
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Also Known As:
Village West Hotel Spirit Lake
Village West Resort - West Lake Okoboji Spirit Lake, Iowa

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