Nothing was clean to begin with. Manager said the room was on the 2nd floor at the west end of the building. My cousin and I are both handicapped and on disability, not being able to do stairs or carry luggage very well. So we parked by the west side door and got all our luggage upstairs. The room was all most all the way on the east side of the motel. (2 rooms away from the end). The stairway was filthy in the corners with hair and fuzz. The middle of the stairs had crackers and part of candy wrappers on the steps. The hallway on the 2nd floor was also dirty. The handrails on the stairway was sticky and dirty. Our room was at 54 degrees and freezing. The bathroom floor was too cold to even walk on. The bathroom had not been cleaned and the cleaning maid was knocking on the bathroom door while my cousin was in there going to the bathroom and saying that the bathroom wasn't clean. The bathroom after she got done with it was still not clean. Hair in the sink and on the floor. The carpet in the main room was dirty in the corners and in the middle of the carpet was part of a necklace and pieces of paper. The corners on furniture was dusty and dirty. The refrigerator, microwave and clock were not plugged in so the lamps could be plugged in and working. To use the refrigerator, microwave and clock, we had to unplug the lamps to use the other appliances. And if we used the computers, everything had to be unplugged for that too. When we left, we used the middle stairs and they were dirty in the corners with food in the middle of the steps and sticky handrails too like the west end staircase. No one was at the check out counter so we just left. My cousin and I were very disguisted with the cleanliness of this hotel and with the management and staffing. The cleaning maid barely spoke English and my cousin isn't sure if she understood her or not. ... I will never stay at this Quality Inn & Suites again, nor will I ever recommend it. It was the worst experience I've ever had in a motel room/stay.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Sioux City-Lakeport St. Hotel Sioux City
- Holiday Inn Sioux City
- Sioux City Holiday Inn