Hotel need work. Does not have an elevator, this information needs to be listed when making reservations with choice hotels. This is not a good choice for a choice hotel.More
Hotel need work. Does not have an elevator, this information needs to be listed when making reservations with choice hotels. This is not a good choice for a choice hotel.MoreShow less
Thank you for telling us about your stay. I apologize for the inconvenience of not having an elevator. We do train our staff to accommodate any guest who request first floor or who may have any mobility issues by giving them a first floor room. I certainly agree with getting this posted on our site for our future guests. Thank you again and safe travels!!
Good value for the rates. Nice pool area with lots of towels and a "hot" tub. All the stuff you would expect, ice, iron, hair dryer, coffee maker with both decaf and tea, plus a hot breakfast with scrambled eggs, sausages, waffles and fresh fruit. Try the Mongolian Grill across the street.
Thank you so much for the GREAT comments! My team really enjoys seeing them! It makes their hard-work feel appreciated! Hu- Hot Mongolian Grill is definitely good eating - I never leave hungry. For our guests who are unfamiliar with the city, we are near many other restaurants as well; just to name a few - Texas Roadhouse, Applebee's, Olive Garden, and many more!!! We are also located near the Southern Hills Mall and many other Department Stores if you need to do some shopping! Thank you again! Take good care!
I stayed just one night with friends and it was a really nice hotel. the room was very clean, lots of space and comfortable beds. I would definitely stay here again.
Thank you for your kind words! I'm glad you enjoyed your stay! Our staff takes great pride in their work and appreciates the kind feedback they receive. I will be sure to pass this on them! Thank you again!
This hotel was very clean and quiet . I luv cleanliness and quietness when I stay in hotels.
Thank you for the fantastic comments! It makes our hard work more appreciative! Have a great new year!
We've stayed at this location about once a year for the past 10 years or so. Obviously it is nice enough to keep us coming back. The front desk staff is always friendly and helpful, the pool/whirlpool area is always nicely maintained, and the continental breakfast is adequate with overflow seating available if the breakfast room is full. However, on this trip I did notice that our room was showing some wear and could use some updating. The tub and sink area are showing their age. Even the usually very comfortable beds were starting to sag. We felt housekeeping did a subpar job - the beds were made in a sloppy manor. One day only three bath towels were left for the four of us in our suite room that sleeps six.
I really hate to leave negative comments about this location as it has served us well for several years. It is still a good, dependable, reasonably priced place to stay. Hopefully it will receive some updates soon. We will try it again the next time we're in area and hope to see that updates are being made.
Thank you for taking the time to tell us about your stay at our hotel. We love to see our guests return - time and time again! We appreciate your loyalty as we know there are many hotels to choose from in the area. Thank you for choosing us!
I have addressed the issue you raised regarding housekeeping with my Executive Housekeeper. She joins me in offering a sincere apology to you and is committed to ensuring that these problems will not occur again.
We hope to have the opportunity to provide accommodations for you in the future and show you how your remarks were used constructively.
This is a Comfort Inn who is located close to I29/US75and 20 and the lobby was very nice. The rooms, however, are very tired looking. Scuffed walls, stained carpet...however, the linens were fresh and the A/C worked good. The staff was professional and I guess we got what we paid for.
It's so hard when you are traveling to pick the right place. We've had excellent Comfort Inn's and Suites...this one needs an update!