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“Shiny and new but not much else”

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Candlewood Suites Sioux City - Southern Hills
Ranked #9 of 19 Hotels in Sioux City
Iowa City, Iowa
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Shiny and new but not much else”
Reviewed June 30, 2014

There's a lot to be said for staying in a new hotel: you don't have to worry too much about cleanliness. That said, the place seemed understaffed--the front desk staff also seemed to be filling other roles--and neither of the two front desk staff I encountered were particularly friendly or customer service-oriented. Also, I generally expect breakfast at this type of hotel these days; the lack of it definitely impacted my "value" rating. Of the two hotels I stayed in in Sioux City last week, this was definitely the better of the two due to the "clean and new" factor. But I'll probably look for another choice next time I'm passing through.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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35 reviews from our community

Traveler rating
    20
    8
    6
    1
    0
See reviews for
10
11
3
6
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 28, 2014

It is new so the rooms are very good. Free laundry and dryer make a big plus. No breakfast and many toiletries are for sale rather than given. The ugly part was when my father and I moved to another room and forgot an ipod, we were never able to get it back. The front desk claimed not to have it, so we can only assume that it was stolen. Don't leave any valuables and don't trust the front desk too much.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Solomon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bozeman, Montana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 22, 2014 via mobile

After a long day of travel we were greeted with smiling faces. We did have a small snafu with our 1st room; however, they quickly remedied the situation. The rooms are spacious and quiet. The only problem was I wish we had more time to enjoy it! Keep up the good work.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank _Jameson_MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenora, Canada
Level Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 7, 2014

We stayed one night at this new hotel. Everything was excellent, in fact the amenities exceeded what we needed for a one night stop over stay. The rooms would be absolutely perfect if you were staying for an extended visit as they included a full sized fridge, cooktop and equipped kitchen. Rooms were spacious and nicely appointed.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 18, 2014 via mobile

I love this new hotel! It just opened and we had the privilege to be the first few to stay there! Price was exceptional especially for a suite which had all the amenities of home (kitchenette with all the appliances, silverware, utensils, coffee maker, toaster etc). It was truly home away from home. Beds were comfortable! Pillows were great! Bathroom was just right! Location was great! Free laundry, gym, and a patio with a grill. Restaurants and shopping was a short drive away. I wish we stayed another night to fully enjoy what Candlewood Suites had to offer. We will be staying there again when we are in Sioux City. Staff was great too! Rita was helpful and kind.

Stayed May 2014, traveled with family
Helpful?
3 Thank em_khoon03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark B, General Manager at Candlewood Suites Sioux City - Southern Hills, responded to this review, May 31, 2014
Dear em_khoon03:

Thank you so much for taking the time to review the Candlewood Suites Sioux City. My team and I are thrilled that you enjoyed your stay with us. I have shared your kind words with the entire team. We pride ourselves in delivering exceptional guest service to each and every guest on every visit, while delivering all the comforts of home. Thank you for choosing the Candlewood Suites Sioux City and we look forward to welcoming you and your family back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Candlewood Suites Sioux City - Southern Hills

Property: Candlewood Suites Sioux City - Southern Hills
Address: 4720 Southern Hills Dr, Sioux City, IA 51106-4733
Phone Number:
Location: United States > Iowa > Sioux City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Wheelchair access
Hotel Style:
Ranked #9 of 19 Hotels in Sioux City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Candlewood Suites Sioux City - Southern Hills 2.5*
Number of rooms: 87
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