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“Excellent hotel”

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New Victorian Inn & Suites Sioux City
Ranked #7 of 19 Hotels in Sioux City
Certificate of Excellence
Reviewed July 24, 2013

With the price so low, I admit I was a bit worried about the quality of this hotel - I was very pleasantly surprised! The room was extremely clean, comfortable, and quiet. The location of the hotel was very convenient with lots of shopping nearby (a WalMart just up the road) and several restaurants close. Check in was a breeze and the front desk person was very nice. The room looked out on a Toyota dealership and noise from the interstate was minimal. The breakfast was sufficient - my son and I both filled up and were ready for a day of travel. Would certainly recommend this hotel for a quick overnight stay. GREAT value!

  • Stayed: July 2013, traveled with family
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Thank 1liltoot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVI_Owner, Owner at New Victorian Inn & Suites Sioux City, responded to this reviewResponded July 26, 2013

Dear 1liltoot, I am happy we met and exceeded your expectations. That is our job and we consistently and relentlessly train our staff in every area of meeting and exceeding guest expectations.

Our guest room amenities, that include a 42" flat screen, microwave, refrigerator, iron and ironing board are standard in every guest room. Our breakfast room hours 5-11a.m. Mo-Sa, and 5-12 noon on Su are also a sweet deal for our guests.

Thank you for noticing our cleanliness. Our staff works very hard to meet our drill sergeant white glove inspections.

We look forward to your return visits with us,
Thank you again,
Don

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129 - 135 of 250 reviews

Reviewed July 24, 2013

Room was very clean, comfortable, and included all amenities. Staff was friendly and helpful. Breakfast wasn't bad for a free, continental breakfast. Very handy location.....good restaurants and shopping within walking distance, and very close to the Sioux City Explorers ballpark. Would stay there again!

  • Stayed: July 2013, traveled as a couple
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Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVI_Owner, Owner at New Victorian Inn & Suites Sioux City, responded to this reviewResponded July 26, 2013

Hi Bob,
Thank you for recognizing our cleanliness, our 26 item breakfast bar, an location.
We take pride that we are able to offer our guests so much and yet keep our rates substantially lower than most of our equal amenity competitors.

We look forward to your next stay with us,
Don

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Reviewed July 17, 2013

The front desk personnel were excellent, personable and knowledgeable with a very fast and efficient check-in. The entire motel is extremely clean and user friendly. Our room, a king suite, was equal to, or better than, any room we have stayed in during our many years of traveling. and this includes many well-known hotels and resorts. The only reasons that I have not rated it a five is that some of the other amenities are more on the average side, ie. the lobby and breakfast area. The breakfast selection is also pretty basic. However, the pluses far out-weigh any minuses. We would not hesitate to stay at this location again.

Stayed: July 2013, traveled as a couple
Thank David F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVI_Owner, Owner at New Victorian Inn & Suites Sioux City, responded to this reviewResponded July 26, 2013

Hi David,
Thank you for the kind words and for taking time to share your experience with other travelers on TripAdvisor. We always appreciate when guests help tell others that the New Victorian value is for real.
See you next trip,
Don

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Reviewed July 16, 2013

There is nothing wrong with this place and I must say this was my first time in Sioux City. The rooms where fine, nothing fancy and clean but if you want to have a view of something besides a Toyota dealer and what looks like a natural gas holding tank facility, you might want to find something else. If you just want a clean quiet place to sleep and move on the next day. This place works.

  • Stayed: July 2013, traveled as a couple
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Thank jsosso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVI_Owner, Owner at New Victorian Inn & Suites Sioux City, responded to this reviewResponded July 26, 2013

Hi jsosso,
Thanks for giving us a TripAdvisor review.
We do appreciate guest comments and for suggestions ways that we can serve our guests even better than we do.
The views - ? - I guess that many hotels have the same issues, but you must admit during your trip the New Victorian Inn was probably the best value you received based on room rate and amenities given that included a 42" flat screen, microwave, refrigerator, iron and ironing board in every guest room, plus the 24 hour pool and hot tub, the 24 hour exercise room, the 26 item breakfast bar, and the cleanliness of the rooms.

Our staff works hard to deliver an exceptional value to each and every guest.
It seems a bit unfair that you would feel that your room didn't have a "grand canyon" view and that deserved a low 3 star rating. Most of our guests feel the New Victorian experience is a great value.

See you on your next stay,
Don

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Reviewed July 9, 2013

4th of July week, last year, family rented 4 rooms for a get together. We were so pleased with the service and cleanliness, we met there again this past week. Same GREAT service!!! Cassie and her crew are amazing! One of the folks commented, in all the nights we've stayed here, we've never had a single issue. In today's business culture that can see an apathetic approach to customer service... AMAZING!! I mentioned to Cassie the fact of noticing so many of the employees seen last year are still here this year. Her reply, "My people love their job!" The pleasant attitude... the cleanliness... the overall value and quality evidence that comment.
The Good Lord willing, we four couples will return again next year to this same facility for a long weekend getaway.

  • Stayed: July 2013, traveled with family
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Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NVI_Owner, Owner at New Victorian Inn & Suites Sioux City, responded to this reviewResponded July 26, 2013

Thank you Larry and your group for trying us a second time to prove your first New Victorian experience was a fluke. Our staff does work really hard to deliver quality for our guests. Our ultimate goal is to meet or exceed our guests expectations, and when our guests take time to tells us we did another great job, our team is very excited. They work behind the lines and most of what happens inside a hotel is unseen - and often seems unappreciated.

Our cleanliness, guest room amenities, breakfast serving hours of 5 -11 Mo-Fr and 5-12 noon Su, 24 hour pool, and our friendly staff are for real,
Thank you for telling other travelers about the New Victorian Group.
We are located in Sioux City, Lincoln, York, Kearney, and Norfolk.
See you next time,
Don

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Reviewed July 8, 2013 via mobile

We stayed here one night on our way to Mt Rushmore. Overall for cleanliness the hotel was okay. But the morning of our departure someone busted out our van window. The front desk lady gave me a number to call to call the police and that was it. The parking lot was full of glass in which I cleaned up myself as the staff sat outside and smoked. The other guests in the hotel were much more helpful than the employees. This speaks a lot to the character of the employees. I WILL NEVER BE RETURNING!!!!! As a guest a little kindness would have gone a long way!!!

  • Stayed: July 2013
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2  Thank bagsfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2013

We spent 2 nights here while traveling to and from the Black Hills of SD.

The first night was very nice. We stayed in a room with 2 queen beds. The room was very clean, décor was nice. Abby at the front desk was very helpful and friendly. The breakfast was very basic but there was something for everyone. The only issue is the lock on the door didn’t line up so it didn’t lock. We did use the latch so we were fine. Abby promised to get it looked at.

On the way home we stayed in a room with 3 beds. Again, extra points on cleanliness and décor. We were so pleased when we walked in. After a bit I noticed a bad smell in the bathroom. It reminded me of stomach flu. Everthing looked very clean and I couldn't find the source of the odor. It wasn't strong so we didn't complain. However, we didn't sleep well at night at all. The beds / pillows were so uncomfortable. The pillows were either dubbed "Mount Rushmore" or "flats". The beds were the worst I ever slept in.

Additionally, on the second stay, the air conditioning did not cool the room during the night. It would go on for a short time then stop. We would wait an hour and try a different setting. No luck. In the morning I told the girl at the desk but she didn't seem interested. She did say they would get it looked at.

I have to say Abby and the cleaning ladies were really nice and the prices were really good. But stay away from the rooms with 3 beds if you want to sleep. If we only had our second night's stay, this would be a 2 but I'm averaging the 2 stays.

Room Tip: The room with 3 beds had the worst beds and pillows.
See more room tips
  • Stayed: June 2013, traveled with family
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Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about New Victorian Inn & Suites Sioux City

Address: 3101 Singing Hills Blvd, Sioux City, IA 51106-5147
Location: United States > Iowa > Sioux City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Sioux City
#4 Romantic Hotel in Sioux City
#6 Business Hotel in Sioux City
Price Range: $90 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — New Victorian Inn & Suites Sioux City 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
At the New Victorian Inn & Suites we pride ourselves in making our guests feel as though they never left home. Whether traveling on business or pleasure you will be welcomed by our friendly staff, clean, comfortable rooms and numerous amenities. We are conveniently located off I-29 at exit 143, just minutes from shopping, restaurants, golfing, bowling and a riverboat casino, just to name a few. Our great amenities include a 42" Flatscreen TV in all guest rooms, a heated indoor swimming pool and complimentary hot breakfast open extended hours. Our friendly staff is always ready to help with whatever you may need from directions to a local attraction to a recommendation for dinner. Whether you've come to Sioux City for business or leisure, we're happy to have you be our guest at the New Victorian Inn & Suites. ... more   less 
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Also Known As:
New Victorian Hotel Sioux City
New Victorian Inn And Suites
Baymont Inn Sioux City
Sioux City Baymont Inn

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