Wow, What a let down for my family vacation. Numerous problems:
1. Website showed a King Suite with two rooms (which we booked, or so we thought), but was not what we got.
2. Deluxe continental breakfast included chunky outdated milk cartons, dry pastries, and the only thing to make it "deluxe" was the one waffle machine!
3. The gal that checked us in had only been there for two days... there were no managers to help her check us in and it took well over a half of an hour. She had to go get the restaurant manager to help her out. She was polite and friendly.
4. The pool was dirty, there were often no pool towels, the water was warm, but the room was cool. The chlorine was way too strong, by the second day in the pool my kids had broken out in hives from the pool!
5. The hotel was dirty. It seemed that they needed a facilities manager to get things fixed, cleaned, and updated.
6. Hotel was not secure, entrance doors were unlocked at all times.
7. Not handicap friendly.
We will not return to this "Resort"... ever! Please reconsider staying here.
- Official Description (provided by the hotel):
- Arrowwood is nestled in the beautiful Iowa Great Lakes Region next to the 27 hole championship Brooks Golf Course and in the heart of all the lakes area has to offer - swimming, waterskiing, boating, windsailing, winter activites, shopping, concerts, plays, museums, amusement parks, bike trails and so much more. ... more less
- Reservation Options:
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- Also Known As:
- Arrowwood Hotel Okoboji
- Arrowwood Resort And Conference Center Okoboji, Iowa