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“Don't bring your cell phone”
Review of Quality Inn Newton

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Quality Inn Newton
Ranked #7 of 8 Hotels in Newton
Reviewed October 7, 2007

I don't know if the problem I experienced is just at this particular Quality Inn or if it is a corporate policy, but I think all travelers should be aware of it. While staying at Quality Inn, Newton, Iowa, October 3, 2007 both my cousin and I could only use our cell phones outside in the parking lot which is next to Interstate 80. Could be real fun in the winter. We both have different providers and phones. His gave a message "emergency use only", whereas mine showed a question mark in the signal area. On this trip he and I stayed at two other hotel chains and could use our phones inside the building and inside our rooms. This is a real inconvenience to the customer. Our trip was for a family funeral, and we had to make numerous phone calls. To be fair, our rooms were fine, breakfast was good and the rate was very accomodating. I feel that travelers may want to consider other hotels if they have a need to make many calls. Talking over the truck traffic in the wind and cold is not much fun.With the new Iowa Speedway close by, I implore the manager and/or company officials to change this policy. Your loss of business could be substantial, when you should see a great increase from race fans.

  • Stayed: October 2007, traveled with family
    • Value
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    • Check in / front desk
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Thank ducfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 - 76 of 76 reviews

Reviewed June 16, 2007

Four friends stayed here in June 2007 for one night [two rooms] while we were in town for a local event. The staff was friendly and responsive, the rooms were ready upon check-in. They were very clean, plenty of towels, nice shower -- the maid staff was friendly as well and responsive to a request. The continental breakfast was more than adequate: juice, coffee, milk, cereal, bagels, sweet rolls, hard boiled eggs, and waffles, just to name a few items. And the price was great also. I would stay here again and would recommend it to anyone.

  • Stayed: June 2007, traveled on business
    • Value
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    • Business service (e.g., internet access)
1  Thank Melaniemily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2005

Having stayed at this hotel in December 2002, we thought it would be fine to spend a night at the same hotel a few years later. We were off on that thought. The hotel rooms were clean and relatively comforable, but the upkeep of the hotel in general is poor and leaves you with that cautious feeling everywhere. Wallpaper peeling, railings in the pool area rusted out, carpet worn and dirty in hallways, etc. It appeared to us that there has been no maintenance over the past three years.

  • Stayed: November 2005
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1  Thank jimmyc0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2005

On the good side, the room was clean. However, the wallpaper was peeling in some areas, the metal supports for the cieling tiles in the bathroom were rusty, and the bathroom sink area did not have a door to separate it from the sleeping area. Staff was polite but scarce. There was no one around to replenish the breakfast supplies. I am sorry to say there is a great variation in the quality of Holiday Inn Express hotels but, regardless, they are all the same price. There is no way I can see anyone rating this hotel "above average."

  • Stayed: March 2005
    • Value
    • Rooms
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Thank joyvon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2005

Stayed over night February 2005. A quiet, clean, spacious room as requested on line. Friendly staff checked us in at 1 AM and out at 7AM. No hint of cigarette smoke. Comfortable bed, inexpensive, clean and quiet. Didn't eat breakfast, but it looked fine and the coffee was drinkable. Very convenient for avoiding Des Moines traffic in the morning, but only 20 minutes away. Perfect for the price. Would crash here again.

Thank DinaLJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 25, 2004

I was at this hotel for the weekend of October 22-24. Room very nice. Breakfast was quite good. Hotel became loud late Saturday night. Sounded like there was a party going on in the pool area. Other than that great time!

Thank jethrojk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Battle Creek, MI
29
Reviewed July 4, 2004

We stayed at this hotel because of experiences with other Holiday Inn Express hotels, but we found that there are often obvious differences within hotel chains.
This hotel was in the process of being cleaned throughout the facility when we checked in around 4pm. We found garbage bags and boxes piled in the hallways and supplies strewn about the breakfast lobby area. One box of cups was left laying on the floor in the walkway of the coffee bar area from the time that we checked in until past 11 pm. A laundry cart of towels was also left in the breakfast area in the evening with towels spread around the different tables. We got to view laundry and custodial areas for many hours because the doors were left propped open. Not the best views to give guests.
The pool area was nice enough, and there was an attached outdoor deck to use.
The vending machines were not stocked to maintain complete products as they offered.
The breakfast offering was the same basic menu as all Holiday Inn Express hotels, but it was not outstanding in any way.
Staying in this hotel was like staying in a house where no one had the time to clean and organize properly.
The staff was in a state of utter urgency for some task that did not seem apparent, and they were not the most polite or helpful.
I would stay here again only if it was the only option.

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn Newton

Address: 1700 W 19th St S, Interstate 80 and Highway 14, Newton, IA 50208-6000
Phone Number:
Location: United States > Iowa > Newton
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 8 Hotels in Newton
Price Range: $59 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Newton 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Newton Quality Inn

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