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“A debate between average and very good.”

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Comfort Inn & Suites Mount Pleasant
Ranked #4 of 5 Hotels in Mount Pleasant
Saint Louis, Missouri
Level 6 Contributor
116 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A debate between average and very good.”
Reviewed October 24, 2013

I stayed there last night. It was overall a nice hotel. All the major items were done well. The people i interfaced with were nice and pleasant. The Breakfast bar was good and plentiful. But i rate it average because of a number of little things. In my room there was no shampoo and no coffee condiments. The room itself was clean and neat but attention to details goes a long way. if these visible little things are missing what else did they not pay attention to.
The pool area was cluttered and had several cones seemingly random in the pool area. The pool shower was not available since they were using the area for storage.

With a little more attention to details this would have been a higher rating.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daninstlouis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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70 reviews from our community

Traveler rating
    15
    29
    7
    7
    12
See reviews for
16
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Iowa
Level 5 Contributor
84 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 18, 2013 via mobile

Service was really good and friendly. Beds were comfortable. Rooms were clean. The price was about right for what we received. The only thing that needs considerable work is the breakfast. It was terrible. Even for an inexpensive hotel breakfast it was terrible. It wasn't fresh and the eggs were absolutely terrible. I would stay again but go out for breakfast.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KMS07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barefoot Bay, FL
Level 6 Contributor
323 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed September 27, 2013

This was a somewhat new hotel. The room was OK. The staff was friendly.. The place was clean and neat. The place was quiet. the "free hot breaKfast" was marginal to say the least, but still free so the price was right..

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lobo012847
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Beth B, General Manager at Comfort Inn & Suites Mount Pleasant, responded to this review, September 30, 2013
Hi,
Thank you for taking the time to put a review online for us... I value the guests opinions, and often use these reviews to grow my staff through ongoing training. You had written that our breakfast was "marginal", and we are trying to figure out how we can improve our breakfast. Could you please contact me so we could visit about specific breakfast items that we could add?
Thanks,
Mary Beth B
General Manager
(319)385-0571
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level 4 Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 27, 2013

My parents had a 10 day standing reservation for every year when it was the Brazelton Hotel. After they both had passed away, I kept the reservation for my family. It was THE place to stay in Mount Pleasant. The owners and staff really knew hospitality and cleanliness... but once the ownership changed, so did the cleanliness, service and overall attitude. It all went down hill fast.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank briandsmia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary Beth B, General Manager at Comfort Inn & Suites Mount Pleasant, responded to this review, September 3, 2013
Hi. My name is Mary Beth and I am the General Manager of the Comfort Inn and Suites of Mt. Pleasant, Iowa. I just read your review and I wanted to apologize that we failed to meet your expectations during your recent visit. I wanted to ask you also, specifically what issues you experienced during your stay? Our hotel works hard to achieve excellence status in all the areas you mentioned. I take our guests feedback very seriously, and often use it to further train my staff. I would appreciate it immensely if we could talk.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mount Pleasant hotels

Iowa
Level 6 Contributor
233 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed July 24, 2013

The beds were comfortable and I love that the room had a pull out couch, a queen bed and a king bed for all 5 of us! The price was not bad for the space and beds! The room was very clean and the employees were pleasant. The fitness room kind of sucked. It was in the pool area so too hot for exercise and the treadmill was broken so I ended up going outside to run, which was fine but fix or replace the treadmill! The pool was nice and clean and the breakfast was a really great continental breakfast. I can't recall what was all on it but in my notes about the hotel I wrote awesome breakfast which means there was a lot to it and it was good! We definitely recommend this hotel!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KatherineNoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level 5 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 20, 2013

The only noise I heard was the occasional train going by - otherwise very quiet. Clean and comfortable but nothing fancy. The exercise room was pretty pathetic - three pieces of cardio equipment, one of which was out of order. No restaurant. Standard breakfast in the morning. Microwaves and refrigerators in the room!

Room Tip: Top floor!
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenny T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed March 27, 2013

We stayed here for just shy of a whole week and enjoyed every minute of it! This hotel and staff made us feel like it was our home away from home! My kids loved the pool which was a perfect temp for being winter and the cookies they had at the counter in the evening.. We always got full at breakfast and slept great on the comfy beds! Its a perfect location being so close to several restaraunts and walmart.. Will definitely stay here again on our next trip to Iowa!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicki_2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Mount Pleasant

Property: Comfort Inn & Suites Mount Pleasant
Address: 1200 E Baker St, Mount Pleasant, IA 52641-3116 (Formerly Brazelton Hotel)
Phone Number:
Location: United States > Iowa > Mount Pleasant
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Mount Pleasant
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Comfort Inn & Suites Mount Pleasant 1.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Comfort Inn & Suites Mount Pleasant Hotel Mount Pleasant
Comfort Inn And Suites Mount Pleasant
Brazelton Hotel Mount Pleasant
Comfort Inn & Suites Mount Pleasant Iowa

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