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“Never again!!”
Review of Penny's Diner

Penny's Diner
Certificate of Excellence
Cuisines: American
Dining options: Late Night
Restaurant details
Dining options: Late Night
Reviewed July 16, 2013

We traveled through the USA this summer and ate at many restaurants and most of them were very good, however, we made a huge mistake when we stopped at Penny's Diner! We were waited on by a waitress who put our order in and left without a word, We watched a cook come from the back room and cook our meal and she obviously wasn't pleased as we came in at the end of her shift. She cooked it and dropped it at our table with her purse over her shoulder and walked out the door! I looked at my plate and almost got sick. It was supposed to be an open faced beef sandwich and the meat was black instead of brown and the gravy was congealed jell and it wasn't even heated. The potatoes required a spoon they were so runny and they were cold as well. My husband took it up to the counter and the girl who had just started her shift looked at it and asked "What is that"?? It was the most disgusting meal I have ever been served...if you like your food hot and recognizable...the avoid this restaurant!

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1  Thank Scarlett419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_OTI, Manager at Penny's Diner, responded to this reviewResponded August 16, 2013

Dear Guest,

We sincerly apologize for your experience. We have addressed this issue. We don't intend for it to happen again. We work hard to provide a great meal in a fun atmosphere at Penny's. We will continue to work hard to provide a good experience for all diners. Again, we are sincerly sorry for your particular incident. Thank you for taking the time to provide the feedback so we could address it and improve.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (78)
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68 - 72 of 78 reviews

Reviewed July 8, 2013

Not much to say. It was ok ... Got what we needed ... It was average. Service was nice, not slow ... Menu was family style, salads, burgers etc.

1  Thank phazerbro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2013

Very attractive retro-style diner with friendly staff and decent food with large portions. Serves as the check-in location for the neighboring Oak Tree Inn, so very convenient.

Thank madinpursuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

I agree with the other reviewers who gave this place good remarks: EA_South_Dakota and jantraveler9.

For the money, this place is excellent for a diner. The waitresses were extremely nice.

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1  Thank Kalyan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

This is a real old-fashioned stainless steel all-night diner. The food is great, especially the omelets. Very friendly staff. The place is kind of tucked away, a little bit behind Subway, so a lot of people probably don't know it's there. I always try to stop here on my way to or from Omaha airport, which is about 25 miles away.

    • Value
    • Atmosphere
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1  Thank EA_South_Dakota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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