First of all, for a relatively new hotel this did not meet my expectations. So this hotel is rated as a 2.5 star establishment and I'll have to agree that's about right. It is nicely decorated. That's about it.
Let's see. I'll start with housekeeping. I immediately noticed that the dresser and desk were dusty--these dark furnishings will show it all but it was clear it hadn't had a dusting in probably a week. Clearly there had not been a thorough vacuuming since the last guest. There were plastic scraps and specks of unknown origin on the carpet and not one but TWO fake nails on the floor. What?! A hair not from my head clung to the shower wall. There was no bathmat provided nor hand soap for the sink. In fact, no toiletry items of any kind--they have a pump for lotion by the sink and mounted pumps for shower gel and 2 in 1 shampoo in the shower (less than half full). My parents have these and I think they're just gross. Over time, they will clog and get grimey and mildewy as moisture stagnates in all the air spaces in the pump mechanism. I've never seen one of these in a hotel. What!?
The bedding is comfortable but I have to wonder given other shoddy housekeeping how clean that might be. I'm not that squeamish about hotel rooms--I get it--but I have some minimum expectations. The beds are raised up high. I'm 5'5" and had to raise myself up to get in. I could imagine this could be difficult for older folks with decreased agility/mobility.
I didn't notice excess noise and I was closest to the lobby--it is the off season though.
Vanity mirror totally doesn't have enough light for makeup application.
Breakfast. Yes, the coffee cups are weird and difficult to take as a to go option. There were a whopping four yogurts in the fridge. It was before 7 am.
A hot tub would have been nice but maybe that's for the best given my cleanliness observations.
Staff interactions were positive.
Bottom line, this is a well decorated convenience hotel. That will only take this establishment so far and last so long. Housekeeping, people. C'mon! Had that been acceptable, I could have given four stars.
- Official Description (provided by the hotel):
- Welcome to Okoboji's Boulders Inn & Suites. Extending quality into an already beautiful environment, Boulders Inn & Suites offers comfort and convenience. Enjoy access to the Iowa Great Lakes area. Whether you are planning a boating weekend, a romantic get-away, fishing retreat or golfing Okoboji Boulders Inn & Suites offers the tranquility necessary for you to be at your very best. Our contemporary guest rooms and suites are elegantly appointed, well lit and offer a light atmosphere and great service. ... more less
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- Also Known As:
- Boulders Inn & Suites Milford, Iowa