This is the absolute first time I have ever given a negative review of a property of any sort. I am doing so because this situation was entirely unacceptable. I will attempt to keep this review as succinct as possible; however, it's quite a complex tale to tell... I had made a reservation at this B&B almost 2 months prior, as we were to be in the area to visit Effigy Mounds National Monument (which is approximately 5 minutes from the Lamp Post). I used the booking system on their website, and at the time, there were no rooms indicated as being booked. I received a confirmation email of my reservation, and all seemed well... 1 day prior to our scheduled arrival, I received a phone call from somone named Natalie, apparently affiliated with the establishment. She made it sound as if they expected me to be there that night (Friday), as opposed to the following night (Saturday, as actually booked), and reported that they had somehow become overbooked, and would be unable to accommodate me, but they had made alternative arrangements. I called them back and spoke with an elderly gentleman. I explained that I was scheduled to be there Saturday night as opposed to Friday, and he seemed to express that everything would be okay since that was the case. I said to him, "So I'll see you all on Saturday then...?" "Yep, sounds good", was they reply I received. So we arrived at the Lamp Post as scheduled this evening, around 8:30pm, and were greeted at the door by an elderly woman (she seemed to be a nice enough person). She introduced herself ( I cannont recall her name), and immediately, somewhat bluntly stated, "You won't be staying here this evening." I presented her with the information that I had received via telephone, and she replied "Yes, I'm sorry for the mix-up; we are actually overbooked for tonight and will be unable to accommodate you." To their credit (if any can be given), they had indeed made alternative arrangements for us at a spa/apartment building a few blocks down the street. The lady stated that they were much nicer accommodations than they offered at the Lamp Post, and assured us that we would be quite comfortable. She had us follow her to the new location, a suite that had been renovated from an apartment, above the Green Room Spa. The problem was that this buliding was located directly in the heart of the local "watering hole" district; live music was blaring from the sidewalk, and the streets were filled with noisy, rambunctious, shady-looking drunks (again, keep in mind that this location is only 4-5 blocks from the Lamp Post itself). This was an environment that was the complete opposite of what we had expected when we booked a quaint-looking B&B. As nice as the apartment/suite looked at the Green Room, my wife and I were extremely uncomfortable staying in, or around, this environment. My wife was actually so disgusted with the situation that she refused to leave the car altogether... I explained to the woman that we would be canceling our stay, and searching for a hotel in Prairie du Chien, which is just a few short minutes across the river... Well, being Labor Day Weekend, every local hotel was completely booked. This forced us to seek accommodations in La Crosse, WI, 60 miles north of McGregor/Prairie du Chien. I was luckily able to book the last room available at the Hampton Inn in this city (albeit at a rate nearly double what I was to be charged at the Lamp Post, and also only having 2 double beds, forcing my wife and I to sleep separately...) So now I have driven approximately 120 miles / 3 hours (round-trip) out of my way, because of the poor communication and management at the Lamp Post. The lady running the B&B was fairly apologetic, but this did little to improve my situation... I have never before in my life been turned away from a booked accommodation. Being 500 miles away from home in the middle of the night, this left me feeling quite helpless, disregared,and disrespected Also, this 2-week vacation is the first time that my wife and I have ever attempted staying in any sort of B&B (having successfully stayed in 2 others earlier in our trip). Not only has this situation put a negative light on the Lamp Post itself, but I feel that this has probably soured me on B&Bs altogether. You just never really know what you will be getting yourself into when you're staying in a strangers' home; however, I digress... You would think that the owners of the property should have able to inform me of this problem much sooner than they did, and explained the situation. At least that would've allowed me to explore other alternatives before driving so far out of my way... If you are looking for dependable, quaint, or cozy accommodations, I suggest you look elsewhere, preferably outside of the McGregor area altogether. As "nice" of people as the owners seem to be, I simply cannot recommend the Lamp Post to anyone...
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- Also Known As:
- Lamp Post Inn And Gallery B&B McGregor, Iowa