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Joabdan

Not a good value and far away from city center

2.0 of 5 bubblesReviewed Jan 30, 2012
We stayed here three years ago and the hotel was great overall. Since that time they have not kept up the maintance of the pool and general up keep of the buildings. The location is very far away for the city center and although the hotel does provide a free shuttle once a day to go into town it does not leave much to do at the hotel because we felt the pool too unsafe to use on a daily basis due to broken tiles in the pool. The staff is very helpful and friendly but they can not do much if the general condition of the grounds are poor. I will not stay here again with my family unless they fix the pool.
Date of stay: January 2012
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
2.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
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IMC_Hotel, Manager at Imperial Chiang Mai Resort & Sports Club, responded to this review
Responded Feb 14, 2012
Dear Joabdan
Resent for our email for say thank you for your comment in tripadvisor.
We plan to start renovate swimming pool on Mar 2012 include tennis court.
We provide your next stay with complementary transportation from hotel to town more in the morning period.
Hope you will come back to our resort for next trip.
Best regards,
Chanon S.
Hotel Manger
Imperial Chiangmai Resort & Sports Club
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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        47 - 52 of 71 reviews
        An Agoda Traveler
        Reviewed January 4, 2010

        Date of stay: January 2010
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        This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        IMC_Hotel, General Manager at Imperial Chiang Mai Resort & Sports Club, responded to this reviewResponded December 1, 2012

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
        An Agoda Traveler
        Reviewed December 21, 2009

        Date of stay: December 2009
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        This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        IMC_Hotel, General Manager at Imperial Chiang Mai Resort & Sports Club, responded to this reviewResponded December 4, 2012

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
        An Agoda Traveler
        Reviewed July 10, 2009

        Date of stay: July 2009
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        This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        An Agoda Traveler
        Reviewed July 9, 2009

        Date of stay: July 2009
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        This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        Reviewed March 22, 2008

        The place was filthy, in the middle of nowhere, approached down a dirt track through a shanty town and in poor state of repair everywhere, crawling with lizards, cockroaches and mosquitoes. The air conditioner in my room had a screw through the control to stop it being turned down below 21degrees. Beware, the hotel's website is misleading. Avoid at all costs. I lasted 30 mins in this place before bailing out.

        Date of stay: March 2008
        • Trip type: Traveled on business
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          • Business service (e.g., internet access)
        5  Thank Jonathan D
        This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
        IMC_Hotel, General Manager at Imperial Chiang Mai Resort & Sports Club, responded to this reviewResponded December 4, 2012

        Dear guest
        Now all of guest's comment has been improved and warm welcome back to our resort again.
        Best regards,
        Chanon S.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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