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“Not the caliber the name implies...” 2 of 5 bubbles
Review of Country Inn & Suites By Carlson, Mason City

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Country Inn & Suites By Carlson, Mason City
Ranked #5 of 8 Hotels in Mason City
Certificate of Excellence
Buffalo, New York
Level Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Not the caliber the name implies...”
2 of 5 bubbles Reviewed September 24, 2013

Booked on the fly into Mason City on business for one night. The Park Inn was booked or I'd have stayed there. Located among the city's urban sprawl with views of Walmart and fast food, my wake up call was a large black bug on my pillow. The building is poorly constructed, thin walls, tired furnishings, and not worth $105 a night. Have stayed in other Country Inn and Suites that easily meet a higher star quality, so this one was a huge let down.

  • Stayed September 2013
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank StephNOwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMASONCITY, General Manager at Country Inn & Suites By Carlson, Mason City, responded to this review, September 27, 2013
Thank you for your comments. We are in the process of upgrading our hotel rooms and common areas to the new generation of Country Inn furniture, carpet and paint. Unfortunately, it will be a long process that will be done in phases as the furniture is available. Yes, we are in the "urban" area with easy access to two major highways and the rest of Mason City. We are across the street from a shopping area and a restaurant but there is no noise or sight lines for that area.
In the event that an issue does arrive concerning pests or any other issue, please advise the front desk so we are aware and can remedy the issue. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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181 reviews from our community

Traveler rating
    79
    46
    24
    20
    12
See reviews for
70
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

I'm going to review this hotel in a format which highlights the small "extras" which made our stay a bit more memorable than the typical hotel with a similar value. UNIQUE AMENITIES TO THIS HOTEL - Coffee available all day/night, coffee and tea available in the room, high pressure shower head (!), continental breakfast included a nice variety of warm food (i.e. oatmeal, waffles, biscuits and gravy, eggs) and fruit (!). TYPICAL AMENITIES - Clean room, elevator, flat screen TV, large counter space in bathroom, refrigerator, microwave, comfortable bed/linens, air/heat appliance in working condition, no smell. PITFALLS - two manually operated doors (no automatic doors) leading into hotel within a few steps of each other made pulling my luggage into the hotel difficult, manager was asked a security question by a young staff member and in my opinion, answered the staff member's question in an exaggerated, patronizing tone while in front of customers; I didn't find that necessary. The young staff member was very helpful though and I appreciated her effort to find the answer.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank safirestar56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMASONCITY, General Manager at Country Inn & Suites By Carlson, Mason City, responded to this review, August 15, 2013
Thank you for your thoughtful response. I always appreciate comments about my hotel. We are pleased you enjoyed your stay and comments about the extras. I agree with you that the comment made by the manager was inappropriate and will speak to all the managers about your concern.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, MN
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed August 12, 2013

My second time staying in a Country Inns & Suites and wasn't as happy with this one. It seems the suite they put us in was one they had neglected for quite a while, seeing as how some of the wallpaper trim was peeling, the pull-out sofa bed was lopsided and they didn't change the toilet paper to a new roll. They also didn't seem to account for four adults staying in one suite because there was a largely obnoxious coffee table in front of the sofa that we had to move.
Other than the hotel always running out of coffee and failing to stay ahead of it, as well as frozen fruit and warm food for breakfast, it was alright.

All we needed was a basic hotel that wasn't too far from the Clear Lake pirate festival we had to vend at anyway.
You can't beat having a heck of a lot of restaurants near by though!

  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank VaultGirl-Punkie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMASONCITY, General Manager at Country Inn & Suites By Carlson, Mason City, responded to this review, August 15, 2013
I apologize that the room did not meet your expectations. We pride ourselves in our cleanliness, condition of the property and guest services. We use all comments to improve the hotel and hopefully you stay with us the next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed July 30, 2013

My family and I stayed here overnight through our travels and had a very good night of rest.
Hotel staff was very friendly and helpful, though the hotel itself shows some signs of age.
The blower in the bathroom was not working, and the water from the shower head not
coming off as strong as it should. Hot breakfast was good, with a generous variety;
price for night of stay was OK. Overall, a decent hotel and stay.

Room Tip: If you would like a good night of sleep, mention it to the hotel receptionist when you book -- we w...
See more room tips
  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank InnsAndSuitesLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Iowa
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed July 24, 2013

This is a nice, clean, up-to-date hotel. The staff is friendly and there are always cookies and coffee at the front desk! I have not had the continental breakfast and therefore cannot comment on it. The price is very reasonable - my king suite was only $111/night (negotiated rate). I will definitely stay here when I visit Mason City again next summer!

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Amanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMASONCITY, General Manager at Country Inn & Suites By Carlson, Mason City, responded to this review, July 26, 2013
Thank you for your review on your recent stay. We appreciate all comments and I will pass your comments on to the staff. We hope to see you on your next visit to Mason City.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed July 13, 2013

I really like Country Inn and Suites as a chain, and I had a nice stay at this one in Mason City. Clean, quiet, spacious king bed room. I slept comfortably and have no complaints. I've stayed at this hotel twice in the past couple years, and I will likely stay here again next time I travel through.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sali_Bloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMASONCITY, General Manager at Country Inn & Suites By Carlson, Mason City, responded to this review, July 15, 2013
Thank you for your comments on your recent stay. I am pleased you enjoyed your stay and hope to see you again as your travels bring you our way.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level Contributor
208 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

Our daughter booked two nights here, two rooms over the 4th of July weekend. Very nice place. Friendly and courteous staff. Free breakfast was awesome. Different items on the breakfast offering each morning. I'd definitley stay here again.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cy2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMASONCITY, Manager at Country Inn & Suites By Carlson, Mason City, responded to this review, July 10, 2013
Thank you for your review, we appreciate your feedback. I will advise the staff of your comments and we hope to see you and your family on your next trip to our area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Mason City

Property: Country Inn & Suites By Carlson, Mason City
Address: 4082 4th St SW, Mason City, IA 50401-1578
Phone Number:
Location: United States > Iowa > Mason City
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Mason City
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Mason City 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Country Inn Mason City
Mason City Country Inn
Country Inn & Suites By Carlson, Mason City Iowa

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