We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Regency Inn
Ranked #3 of 11 Hotels in Marshalltown
Marshalltown, Iowa
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good stay”
Reviewed August 11, 2012

Clean rooms, big screen tvs. Nice spacious bath rooms. Very nice breakfast and a lounge- sports bar/grill. Front desk people were very courteous and helpful. Indoor swimming pool is nice with a large hot tub ,

Smelled smoke in the lobby a bit it rooms were fresh with plenty of space

Room Tip: Very good breakfast and attached grill/sports bar. Through orbitz you may find good rates.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sssvp27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

155 reviews from our community

Traveler rating
    54
    47
    32
    12
    10
See reviews for
61
19
14
48
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Normal
Level 4 Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 29, 2012

Stayed here on business for 2 nights.
Pros...
The room was spotless. Beds comfy. Room had the usual extras; iron and board, microwave, refrigerator, hair dryer and coffee maker (NO Tea bags). We got take-away from the restaurant, the food was good. New flat screen TV with "clean" remote. The staff was friendly, professional and helpful.
Cons...
The "clean" remote is always nice, however it was not compatible with the new hi-tech digital TV. It made channel selection awkward and even made some channels in-accessible.
The exercise room was well appointed, however the room itself is a sun room (windows for wall and ceiling) and was NOT air conditioned, making it dangerously hot. (The outdoor temperature was 103 degrees, the exercise room was well over that.) Needless to say, I took a walk outdoors after dark as my exercise.
Despite the "cons" I would still stay here again and recommend it. Great service and value.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank squiddguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike p, Manager at Best Western Regency Inn, responded to this review, July 31, 2012
Dear Sir
We really appreciate your business and your comments are taken under serious consideration to move fitness room to another well equipped room what will be available from nest week.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, Michigan
Level 5 Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 13, 2012

On our way west from Michigan, a big car show in Des Moines filled hotels there. Marshalltown BW was clean and had a very big pool. . Positives: nice sheets, very clean, a roomy bathroom with marble counter tops;hot breakfast including sausage, biscuits and gravy, waffles. Negatives: furniture a little dated;turning into the hotel is a little tricky, watch closely; noisy A.C.;no landscaping or lawn. A Culvers right next door was nice for dinner.

Room Tip: Our room was next to Culvers, on the first floor close to the pool. Good, quiet location.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
Helpful?
1 Thank muskratroadtroupe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lucas, Ohio
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 29, 2012

Stayed for a few nights while traveling on business. Room was clean, quiet, and comfortable. The rate was very reasonable for the room and the area. Breakfast was pretty good. Overall a very nice stay. Would definitely stay here again if I'm in the area.

Room Tip: Ask for first floor near the pool, very quiet even with the pool right out the window.
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bryan E R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Best Western Regency Inn, responded to this review, July 4, 2012
We appreciate your business, your comments help us to improve our service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, Louisiana
Level 5 Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 8, 2012

Overall an average accommodation, but probably on the high end of the scale for Marshalltown. I think that other than the $100+ a night places like Hampton Inn, this is the best-priced mid-quality lodging available.

Pros: We were traveling on business, and the manager worked with me on pricing to keep us within our per diem budged. The rooms were relatively clean and comfortable, with nice big TVs, lots of space, clean bathrooms and comfy beds. Free hot breakfast was OK - scrambled eggs, sausage, hash browns, waffle maker, cereal, minimal fruit selection. The attached Junction Bar & Restaurant was pretty good and well-priced, and hotel guests get 10% off their food (alcohol not included). Location was close to a major highway and just a few minutes from downtown. They have washing machines & dryers available for $1.50 each for those that need to do laundry.

Cons: Walls seem paper thin, and since this place caters to everyone from convention attendants to day laborers, it could be quite noisy at night in the hallways and adjoining rooms. There were a few times where I was woken up at night or had trouble getting to sleep b/c of noise issues. They are also in the middle of upgrading/refinishing a bunch of rooms, and the workers decided to start at 7AM on Saturday in the room directly next to mine. Also, I had ants in my room even though there wasn't really any open food/drinks in there.

Also, watch out - they automatically charge about a dollar a night for a "safe warranty" even if you don't touch your safe. Be sure to look over your charges before you pay on your way out.

Room Tip: Avoid rooms looking into the pool area.
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ToadiesLB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike p, Manager at Best Western Regency Inn, responded to this review, May 10, 2012
We appreciate your time to take survey. We will take care to ask guest whether they used in room safe. Sorry for the 0.99 cent charges to your account, we will refund to your account.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
clear lake
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 9, 2012

I like new carpet in rooms,and very comfortable bed, fridge/microwave and 37" TV channels, free internet service, & Hot full free breakfast was very good.
All staff were friendly,This was my first stay in Best Western and highly recommended.

Room Tip: It is good King size bed with pull out bed especially with family
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank paula s s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mike p, Manager at Best Western Regency Inn, responded to this review, April 16, 2012
Recent upgrades are 37 inch LCD TVs, New Carpet.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midwest USA
Level 4 Contributor
47 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed March 24, 2012

Hotel is nice and facilities are very good. Great hot breakfast with more choices than the normal waffle maker. Unfortunately there was a party in one of the conference rooms the night I stayed and the party goers were extremely loud in the hallways until 3:30am. Hotel staff said they would quiet them down but did not. Complaint the next day was met with "sorry I can't help you, you'll have to talk to the manager but she isn't in until tomorrow." Called the manager and she said she didn't believe me. Eventually she watched the security video and came back to reality. In summary: very good facility with terrible management.

Room Tip: Do not get a room in the low 100's because you will be right next to the noisy convention center...
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EBRATW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Marshalltown
0.1 mi away
Hampton Inn & Suites Marshalltown
0.2 mi away
Baymont Inn & Suites Marshalltown
0.6 mi away
Comfort Inn Marshalltown
Comfort Inn Marshalltown
#4 of 11 in Marshalltown
41 reviews
Show Prices
Show Prices
Show Prices
3.0 mi away
Tremont Inn On Main
Tremont Inn On Main
#2 of 11 in Marshalltown
40 reviews
0.3 mi away
Motel 6 Marshalltown
Motel 6 Marshalltown
#6 of 11 in Marshalltown
35 reviews
16.9 mi away
Designer Inn and Suites
Show Prices
Show Prices
Show Prices

Been to Best Western Regency Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Regency Inn

Property: Best Western Regency Inn
Address: 3303 S Center St, Marshalltown, IA 50158
Phone Number:
Location: United States > Iowa > Marshalltown
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Marshalltown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Regency Inn 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
Great location...great service...great staff...great rates...and all of this under one roof! The staff at the BEST WESTERN Regency Inn invites you to your home away from home.Our great location with easy on/off access to the freeway is only the beginning. While that certainly is a wonderful feature, you'll also enjoy the outstanding service and upgraded amenities.Our restaurant is one of the finest in town. All taste buds are welcome at this American style casual dining restaurant which features; steaks and chops, pastas, burgers, salads, sandwiches, a variety of popular wings, our famous Peetza Pie and a wide selection of ice cold brews!!We are proud to be the largest conference center in the area. Your conference will be personally attended to by one of our seasoned professionals who will make sure all of your needs are met. Our conference facilities are set to handle any meeting and any size.We're looking forward to servicing your needs!! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Best Western, Expedia, Priceline, Hotels.com, TripOnline SA, Travelocity, Cancelon, Hotwire, Agoda and HotelQuickly so you can book your Best Western Regency Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Marshalltown
Marshalltown Best Western
Best Western Regency Inn Marshalltown, Iowa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing