I remember this Arby's from over 20 years back, so I can honestly say, it's seen better days.
After eating there 4-5 times I finally gave up on going back. They managed to get the order wrong, without fail, every time. They were prompt about fixing the problem, but the atmosphere here is certainly chaotic. Management seems to be busy chasing employees around and inventing work, rather than coordinating what needs to get done.
This is obvious from the shape of the condiment counter, and frequently overloaded trash receptacles, and the state of the mostly clean, but generally run down looking bathrooms.