We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very Nice Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hampton Inn & Suites Marshalltown
Ranked #1 of 11 Hotels in Marshalltown
Certificate of Excellence
Reviewed July 1, 2013 via mobile

We stayed here for one night while visiting family & had a very nice stay. We have stayed here before & the hotel seems fairly new, plus you cannot beat the location...close to restaurants & just about anything you need.

We had a king room & it was very spacious for the two of us. It was clean & very well laid out.

The front desk lady that checked us in was very nice & professional. She even called to see if everything was ok with our room, which it was.

I would highly recommend this hotel if in the Marshalltown area.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Bighouse0820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this reviewResponded July 2, 2013

We appreciate you taking time to complete a review regarding your stay with us. Receiving positive feedback like yours is very appreciated. We hope to see you and your family again very soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (385)
Traveler rating
Traveler type
Time of year
Language

341 - 347 of 385 reviews

Reviewed June 28, 2013

This is a great hotel for business travel. The staff is very friendly. Of note there are no fridges or microwaves in the standard rooms like most Hamptons, so just know that going into it. Breakfast was good and the staff were great! I rated cleanliness as average. Most was great, bathrooms not so much.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank CardanW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this reviewResponded July 1, 2013

Thank you for taking the time to complete a review of your experience at our property. Your feedback is valued as it helps us identify areas that may need improvement to give our guests like yourself the best possible stay. Microwave and refridgerators are available in our 22 spacious studio suite. I do hope you will request one of them on your next visit to Marshalltown. Thank you again and we look forward to seeing you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

Charged wrong credit card, charged me twice, over $600.00, very rude at check-in. When asking about the room, she said she didn't know and didn't want to answer any more questions. I would not stay at this hotel again.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Anita T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this reviewResponded June 25, 2013

I apologize for the experience described in your review. Our goal is to always give our guests the best possible customer service while visiting our property. This situation was not brought to my attention and I again I apologize. If you would be willing to contact me personally, I would like to visit with you about your check in experience so I can fully understand what occured, I then can visit with my staff in hopes of preventing this from occuring again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

We had a family of 5 and this hotel was very clean and new looking - great service, good breakfast. One of the best Hampton Inns we have stayed at. Would recommend this hotel to anyone traveling solo or with a family.

  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this reviewResponded June 24, 2013

Thank for you for completing a review regarding your stay with us. We take a lot of pride in our property and giving our guests a clean and safe stay is our number one priority. We look forward to your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

There was a tornado while here and the staff was wonderful. They made sure everyone was safe, and when everything was over they helped people who had broken car windows, buy placing plastic and tape, and got the hotel back in running order. Good Job. The house keeping is something that needed some work.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Amina Sais F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this reviewResponded June 20, 2013

Thank you for taking time to complete a review regarding your stay with us. I'm am very happy to hear that our staff used the skills they obtained during emergency procedures training during the storms that hit Marshalltown that week. The safety of our guests is always our number one concern. We look forward to your next trip to Marshalltown.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2013

Excellent place to stay. The rooms were very clean and the staff was very courtious and helpful. The entry to the hotel was a little difficult to find, but it was worth finding. I would definitely recommend staying at Hampton Inns when traveling. I have already expressed to our office professional that I would like to stay at the Hampton on future business trips.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Randall B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this reviewResponded July 1, 2013

Thank you for completing a review regarding your stay with us. It is our goal to receive comments like yours. We are currently working on establishing better signage to mark the entrance to our property. We look forward to your next stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

We recently stayed at the Hampton Inn in Marshalltown for a family wedding. The beds and pillows are comfortable and the large shower practical. The common meeting area for breakfast is ideal for families wanting to visit while having breakfast. We have stayed at other Hampton Inns for graduations and weddings and find them to deliver a good, consistent experience.

Stayed: May 2013, traveled with family
Thank DSF0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liz W, General Manager at Hampton Inn & Suites Marshalltown, responded to this reviewResponded May 30, 2013

Thank you for taking time to complete a review regarding your stay with us. We always enjoy hosting groups and hope that they take advantage of our beautiful common areas. I realize you were here for a wedding but I do hope that your travels bring you back to Marshalltown again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Marshalltown
0.1 mi away
Best Western Regency Inn
Best Western Regency Inn
#4 of 11 in Marshalltown
162 reviews
0.1 mi away
Baymont Inn & Suites Marshalltown
0.6 mi away
Comfort Inn Marshalltown
Comfort Inn Marshalltown
#5 of 11 in Marshalltown
42 reviews
Show Prices
Show Prices
Show Prices
2.9 mi away
Tremont Inn On Main
Tremont Inn On Main
#2 of 11 in Marshalltown
40 reviews
20.7 mi away
Hotel Grinnell
Hotel Grinnell
#2 of 6 in Grinnell
15 reviews
0.2 mi away
Motel 6 Marshalltown
Motel 6 Marshalltown
#8 of 11 in Marshalltown
35 reviews
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Marshalltown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Marshalltown

Address: 20 Iowa Ave W, Marshalltown, IA 50158-4780
Phone Number:
Location: United States > Iowa > Marshalltown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 Hotels in Marshalltown
Price Range: $104 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Marshalltown 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, getaroom.com, TripOnline SA, Priceline, Hotwire and HotelQuickly so you can book your Hampton Inn & Suites Marshalltown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites
Hampton Hotel Marshalltown
Hampton Inn & Suites Marshalltown Iowa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing