Staff was friendly but not professional. Uniforms & training may help enhance that. Rooms need to be updated - everything was old & although you could tell it had been washed, the sheet set & bedspread are so old that they had a dingy look & feel.
The bathrooms in your facility could really use an upgrade. The water pressure is horrible and you don't have enough hot water to take a shower. I also believe it's time to invest in better TVs.
Only a couple of lodging choices in this community so not a lot of competition and it shows with this property's sub-par offering. We were told that this hotel had new management but there was nothing to indicate more was being invested into the property. Everything needed updated, the pool was closed for maintenance reasons, and the breakfast was sub-par. The front desk was helpful and friendly during our stay. This hotel has potential; it just needs some TLC and some investment in updating the basics.
We arrived fairly late at night and the first room we were given had not been cleaned from the previous guests. The second room had a beeping smoke alarm. The next morning there was no coffee. And there was no one tending the breakfast area or the front desk. No washcloths. The pool was closed and looked like it hadn't functioned for some time. The last night we were there police broke down the door to arrest another guest. Never again!!!!
Never changed my bed clothes for 5 days. It became a SAD joke to me after 3rd day!!!
Upon checking out, desk clerk sad SORRY but we must have forgot.
Towels are RAGS, fraying at the edges.
Same mattress as when the place was built.
I know as I have been staying there since it was new, as it is the BEST OPTION in town!!!
Recliner in room broken!!
PROBLEM: This is BEST PLACE to stay in town. Next closest hotel/motel is 20 miles away, and owner knows it!!