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“Thinking to come back next year”

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Kiani Beach Resort Family All Inclusive
Ranked #1 of 1 Hotels in Kalami
GreenLeadersPlatinum level
Reviewed September 3, 2013

We stayed in Kiani Beach Resort one week, 19.- 26.august, 2 adults and 8 months old baby boy. The hotel is smaller, which means not so many rooms and people, always place by the pool or beach, everything is very close, few metres from restaurant to swimming pool and also to the beach. As we have a baby, we liked that a lot, as well as the fact that there is small swimming pool for babies covered in shadow partially by big umbrella and there is sand on the beach. Staff was very friendly, not only in the restaurant, bar or reception, but also cleaning ladies are fantastic. Animation team did good job and what I personally liked was that they were not coming twenty times to see you and persuading you to join their activities. Rooms are nice, I expected kitchen to be a little bit bigger, but for one week and not big cooking it is enough. Hotel is clean and looks nice and new in all areas we were. To be perfectly fair, what we did not like: my husband did not like the food selection, I am pretty happy with salads and chicken, so it was ok for me. I have to say also that your cakes are the best we have tasted in Greece. I did not like the smell in the bathroom, canalisation sort of and poor light there,because I was not sure that we washed baby properly:) Hotel is little bit noisy as well, you hear sounds coming from inside of the hotel and of course from outside bar. That was no problem for us, but baby woke up few times due to it. But overall, we were really happy with our vacation and we would like to come back with more friends next year. I recommend the hotel and take trip to Chania, it is worth it.

  • Stayed: August 2013, traveled with family
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1  Thank AleMon2623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded September 5, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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566 - 572 of 1,247 reviews

Reviewed September 3, 2013

Hi , my English is not so great but , I try. ... special 4 me and my family ,is very good , the service is super ok , the animators team is super whit to children, don't let u to come Boring, every time with the small and give all the best things. ... and the bar Team the same, all the attention for the customer. ... Sevasti the one for all the people. .. kiss

  • Stayed: September 2013
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Thank Maarriiuus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded September 4, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 22, 2013

Stayed at Kiani Beach Resort for two weeks together with my family in july. First of all, this is not a 4+ hotel! In comparison to other tour operators we have traveled with we feel that Apollo rank their hotels higher than deserved. This is the second year in a row we travel with Apollo, and we had the same experience last year. We are considering using a different tour operator next time, unfortunately.

This hotel is beautifully situated by the sea, very nice! Front desk staff were always pleasant and helpful during our stay. Our room had a decent standard with a good air-condition. The housekeeping was very good.

The food was mostly good, but could be more varied for the children. Perhaps a separate children's buffet could have been something? The last few days we had to to take the kids to another restaurants for variety. The wine that was included tasted absolutely terrible, almost like water! If you want to drink good wine or drinks, then you have to buy it. The range of drinks in the all inclusive program was not the best. The food that was served in the bar between lunch and dinner was not so good; dry sandwiches and some poor slices with pizza is not the best snack food I have seen at a all inclusive hotel.

Bar staff could sometimes be cranky in the evening if you asked too much. Maybe because they work all day and night? The hotel area had occasionally visited by stray dogs, which scared the children. When we reported this to the staff so nothing was done to get them away from the area.

The animation team did a very good job with activities from morning to late night. My children lost interest for the activities as they did not understand the language; please, there are guests from Scandinavia there also.

Room Tip: Do not book a room on the ground floor near the bar, a lot of noise!
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  • Stayed: July 2013, traveled with family
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Thank G_ran_M590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded September 4, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests.

We pride ourselves in the facilities our Resort has to offer, one of which is cleanliness and the friendliness of our staff. Thank you for your positive comment regarding this.

We will take your comments about our buffet into consideration. Our chefs at the buffet restaurant prepare food with local produce of the highest quality. This food is prepared with care and attention. Equally, the food and beverage provided is of great variety and quality. We are again sorry to hear this did not meet your expectations.

Due to the resorts location, we are often visited by mainly stray cats and a dog that roam the area. If we felt that they placed the wellbeing or health of any of our guests in danger, young or old, we would take immediate measure. Our resort also houses a charming and well cared for donkey for the children to ride, and there are horse stables no more than 500metres away.

We thank you for your review and are very sorry once again to hear that we did not meet all your expectations. We sincerely hope that we can meet you standards on any further trip of yours to Crete.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2013

We were staying there for 4 weeks. 2 adults + 2 children. We recommend the hotel to the families (great animation program with very friendly staff from different countries: French, Germany, Greece, Poland, speaking different languages). The hotel staff, especially the cleaning crew (Niki and Maria) were very friendly and eager to share with us some info on Greece culture and way of living in the island. It was very interesting. Very good food, Creten dances, karaoke, volleyball, water polo, singers, orintal dancers and many other attractions. Excellent place for vacation.

Room Tip: Some rooms have a 'sea view' (a bit more expensive). We had a 'mountain view' and it...
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  • Stayed: August 2013, traveled with family
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2  Thank Pawel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 21, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2013

My husband and I spent 4 days at this resort. We had originally planned on staying in Chania town but after being in Athens for af ew days we wanted to take it easy and just layby the beach. This place was a great value. We had a huge townhouse with a view of the water, and it included the meals.

The one drawback is that you do need a car to get around. We did not rent one, we took the bus and it was ok but if you have kids you may consider renting a car.

  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank PetFriendlySeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 21, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 6, 2013

To be honest, we didn't have any special thoughts about the hotel but we got a big suprise when we got there. The cleaness of the rooms and the hotel in general, the friendly staff and the great food... We recommend the hotel to families with children since the hotel has centralized its functions around children...

Room Tip: All rooms are great...
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  • Stayed: July 2013, traveled with family
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Review collected in partnership with this hotel
1  Thank KostasFraggidis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 11, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

Me and my family stayed one week. My overall impression is that it´s a great hotel for families. We had a problem with ants in the room, but it was promptly fixed to my satisfaction. The hotel staff, especially the reception staff and the cleaning crew, were very friendly and service minded. I would especially like to mention Mary at the reception. She was very helpful whenever I had a query or needed assistance with anything.
The breakfast, lunch and dinner buffets were excellent. Lots of tasty, greek dishes and a plenty of different courses to choose from.

I´d also like to recommend the taxi services offered by Vardis Karadakis on tel 6942830382. He provided transport for outings into Chania town, sightseeing trips in the area and help when we needed passport assistance. Also, he has a wealth of knowledge of the area and history and a pleasure to converse with.

  • Stayed: May 2013, traveled with family
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Review collected in partnership with this hotel
Thank arntfu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 2, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kiani Beach Resort Family All Inclusive

Address: | Crete, Kalami, Apokoronas, Crete 73003, Greece
Phone Number:
Location: Greece > Crete > Chania Prefecture > Apokoronas > Kalyves > Kalami
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kalami
Price Range: $125 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kiani Beach Resort Family All Inclusive 5*
Number of rooms: 115
Official Description (provided by the hotel):
Kiani Beach Resort is a modern family resort situated directly on the award winning blue flag beach of Kiani Akti, just outside of Kalyves village in Chania.Bathe in the crystal clear waters of the Cretan sea, or relax by the large swimming pool, dotted with sun-beds and umbrellas where you can enjoy fresh beverages and snacks. With a chilled atmosphere and the sound of the sea waves in the background, surf on our free WiFi, or marvel at the idyllic scenery. The whole family is kept entertained at Kiani Beach Resort! Children can enjoy our animations programs and activities throughout the day, swim in the children’s pool or simply have fun in our games room and outdoor pirate’s ship! With their minds at ease parents can relax in the sun, or take part in numerous fitness and recreational activities such as volleyball, football, aqua gym, zumba, tennis, morning stretching sessions and our gym. Our location, paired with outstanding accommodation, facilities, daily programs, and Cretan cuisine at our “Symposium” buffet restaurant, make Kiani Beach Resort a class above the rest for an unforgettable fun filled summer vacation. ... more   less 
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Also Known As:
Kiani Beach Hotel Chania Town

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