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Kiani Beach Resort Family All Inclusive
Ranked #1 of 1 Hotels in Kalami
GreenLeadersPlatinum level
Reviewed July 31, 2013

We loved it so much that we are coming back next week, we had an amazing time and it's one of the best resorts we've ever stayed at. The owner is particularly friendly and makes you feel really welcome when you stay.

  • Stayed: August 2012
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Thank pbarua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 2, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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572 - 578 of 1,246 reviews

Reviewed July 30, 2013

We stayed for 2 weeks with our two boys. Travelled with Apollo, will never do that again.
The hotel was rated 4+ with Apollo, we dont agree. Would say 3.

Hotel room: Big clean room with big beds.Aircondition next to the bed made us sick(fever and cold),had to turn it off...
Food: It was great food almost every day.
Chairs in restaurant were full of old food stains. Not very nice.

Drinks: All inclusive drinks like beer,wine and cola tasted mostly water. Ended up with buying proper drinks instead.
Beachbar: The all inclusive food here was some melons,cake and small baguettes, could have been much better.
Entertainment: Something happening all day long. Finished off at 23:00 so we could not get any sleep until then. Too much happening by the pool, had to take some time off by the beach.

Minidisco for the kids was very good.
Wendesday is day off for the entertainment.

There was a stray dog in the hotelarea, scared the children. Hotel management didn't seem to care. Told us the dog was good.

Swimmingpool was to small for the total of guests staying at the hotel.

Would choose somewhere else to stay next time we go to Crete.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with this hotel
Thank Sissel2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 12, 2013

Dearest Sissel2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests.

We pride ourselves in the facilities our Resort has to offer, one of which is the size and comfortableness of our rooms. Thank you for your positive comment regarding this. We are however very sorry to hear that due to the air conditioning you or any of your family members became ill. The air conditioners in each room are regulated by a remote control that is present for all guests to use. Through this remote one is able to increase or decrease the temperature of the air in accordance to their preference. If the air conditioner was chilling the room to such a degree that made you or your family uncomfortable, we would have gladly helped you change the settings if you had voiced your concerns at the reception desk.

We thank you for your comments regarding the food at our buffet. Our chefs at the buffet restaurant prepare food with local produce of the highest quality. This food is prepared with care and attention. This same care and attention is also reflected in our daily hygiene up keep of both the kitchen and eating area – and of course throughout the resort. Our resort and kitchen staff are vigilant on this matter, especially so in the buffet restaurant where hundreds of guest eat in day in and day out. Equally, the food and beverage provided is of great variety and quality. We are again sorry to hear this did not meet your expectations.

Kiani Beach Resort is a family orientated resort packed with a variety of activities for young and old to enjoy during their day. This is stated on our website http://www.kianibeach.com/ and upheld in the ethos of our facebook page. The entertainment we provide for our guests – and moreover, its frequency and variety is what makes Kiani Beach Resort unique for family’s who come here to have fun. It is perfectly normal to want to “take time out” as many of our guests do, by exploring the beach area and the wider region of Kalyves and Chania where the resort is situated. At our peak season the pool area is a focal area as family’s enjoy the water activities and the ethos of “life” in which the resort offers, making it a lively and fun place for family’s to stay. This is thanks to our many wonderful guests and their families that are having a good time. We are sorry to hear you found this distracting. Our programs that finish at 23.00pm are enjoyed by the greater majority of our guests. Those who wish to relax and not take part retreat to their rooms to rest, or again explore the wider region and the many great scenic and parts of Chania.

Due to the resorts location, we are often visited by mainly stray cats and a dog that roam the area. If we felt that they placed the wellbeing or health of any of our guests in danger, young or old, we would take immediate measure. Our resort also houses a charming and well cared for donkey for the children to ride, and there are horse stables no more than 500metres away.

We thank you for your review and are very sorry once again to hear that you did not enjoy your stay with us. We sincerely hope that we can meet you standards on any further trip of yours to Crete.

We wish you well on your travels!

Kind Regards
The Team at Kiani Beach Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

Тhis is a great hotel for a family holiday. We all really enjoyed it: varied food, well-kept hotel, welcoming and friendly personnel. Separately, we would like to thank Catherine: she is a wonderful person, she was very helpful to us. Professional in the work!

  • Stayed: June 2013, traveled with family
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Review collected in partnership with this hotel
Thank tatsiana2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 2, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

My family have been living in Kiani beach resort for 7 days. We had super wonderful time there: relax, games, sunshine, beach, wine....This is fantastic place for the family with kids!

The food was very good. The buffer vary from different type of dishes, you can choose whatever you and your kids like. The dessert is also lovely.

The bar is so cute. They offer alcoholic drink including wine, different types of cocktail, and it is unlimited.

There are lots of activities such as Zumba fitness, pilates, football games, waterball games and minigames all day around, and during night there are some funny competition in the bar. It is nice to join some games when you feel boring on the beach and know other people in the hotel.

All the service people in the hotel are very nice!

The special thing we like is the mini club which offer kids some activitíes. We parents were very glad to be free for couple of hours and enjoy the holidy!

Finally, we all love this place and definitely will come back in the future!

Room Tip: I think it is nice to choose a room face to ocean, it is fantastic view.
See more room tips
  • Stayed: June 2013, traveled with family
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Review collected in partnership with this hotel
Thank 716Lin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 2, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 30, 2013

We really enjoyed our stay at Kiani Beach Resort. The food was excellent! The local wine was very, very good and the beer too. Our teenagers enjoyed the soda and juice. There were always very nice and clean in the restaurant and in the poolbar. Aircondition was excellent in the room!
The toilettes in the basement were NOT nice and the locks didn´t work. The beds was a bit hard...
Outher guests sat in wet bathingclouthes in the stuffed furniture - not nice and we didn´t enjoy when other guests smoked while we eat.

Room Tip: We loved our fourbed - oneroom even if it was faced away from beach.
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  • Stayed: July 2013, traveled with family
    • Value
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Review collected in partnership with this hotel
Thank Ulrika7369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded August 2, 2013

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2013

-Breakfast: excellent
-Dinner & Lunch: salad buffet is always excellent, the main foods almost always the same, mostly cheap quality. but you find mostly something to eat. (3-4 days: salad). On some days yo get really good fish, lamb or chicken.
-Rooms: very nice, well isolated, clean
-Pool: could be bigger, but enough, safe & clean
-Beach bar: 1st class
-Inclusive drinks: mostly low quality. For breakfast: fresh pressed orange :)
-Personal: very kind but very stressed. (poor people have to work every day over 12hours)
-Beach: not as nice as on the photo. on the first 5 meters are bigger stones, after them sand. its difficult to overcome this 5 meters. there is very nice beach in Elafonissi
-All inclusive plus: nice to have, but isn't really worth
-Sunbeds: you have to weak up early to reserve some in the high season
-Animation programs: excellent (volleyball, football, water gym, etc)
-Transfer from/to Heraklion: over 2 hours :(
-Suggested excursions: botanic garden (incl. restaurant!!) & Elafonissi (by hired car)

  • Stayed: July 2013, traveled with family
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2  Thank Zoltan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded July 4, 2013

Dearest Zoltan G

Thank you for your recent review of Kiani Beach Resort.

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests including that of the buffet and all-inclusive program.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

After a long and conflicted search, I chose the Kiani Beach Resort literally at the departure gate at the airport. I have NEVER had a last minute decision turn out so phenomenally well! I am in love with the views - from the balcony of my sea-facing loft as the sun rises, eating breakfast on the patio dining area facing the Aegean Sea, to sitting in the sunset with a glass of wine on the terrace outside the lobby - there is literally NOTHING about this hotel that I do not enjoy.

A few special notes - and if you choose this hotel, write these names down and remember.

Find Andreus the lifeguard - he's a fountain of information about the local area, the water sports master and keeper of the jet ski, and will give some great recommendations on local booze. If you listen too well to the latter, you might spend your first morning like I did, moving from chair to chair with a headache.

Pelagia, the front desk manager, keeps the operation moving and made my family and I feel welcome. She always has a phone in one hand and a smile on her face, and is ready to answer any question or book any arrangement to make your holiday a memorable one. She provided several recommendations for the area that prevented us from spending extra euro unnecessarily. Front desk clerk Artemis was also extremely helpful and welcoming.

Finally, the Animation Team works very hard to keep entertaining events going throughout the day for kids and adults alike. Anything that can keep my kids' attention AND mine says a lot. The nightly entertainment is excellent - magicians, belly dancers, and live sax music so far. Just awesome.

The food is well prepared, plentiful, and tasty. There's a nice mix of local dishes with choices of beef, pork, fish and chicken. For those travelers with kids, don't worry - the standard fare of pasta and french fries is available as well!

Again, I booked this at the absolute last possible minute - the plane was boarding when I clicked "book" on the website. For what I paid, I had pretty high expectations. After two nights here, I've extended for one more, and I'm planning on two more on top of that. I cannot give this facility any higher praise. My expectations were blown away.

Room Tip: Get the sea-facing rooms. The sound of the tide at night with the breeze is the best sleep aid I'...
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
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    • Sleep Quality
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Thank broadcastmike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KianiBeachResort, General Manager at Kiani Beach Resort Family All Inclusive, responded to this reviewResponded July 8, 2013

Dearest broadcastmike

Thank you for your recent review of Kiani Beach Resort. How exciting to hear that we were a last minute spur of the moment choice :)

Thanks to your feedback and the reviews of many others, we here at Kiani Beach Resort are able to constantly monitor our services and amenities in order to provide the best quality holiday experience for all our guests.

We look forward to seeing you again and wish you well on your future travels!

Kind Regards
The Team at Kiani Beach Resort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kiani Beach Resort Family All Inclusive

Address: | Crete, Kalami, Apokoronas, Crete 73003, Greece
Phone Number:
Location: Greece > Crete > Chania Prefecture > Apokoronas > Kalyves > Kalami
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Kalami
Price Range: $123 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kiani Beach Resort Family All Inclusive 5*
Number of rooms: 115
Official Description (provided by the hotel):
Kiani Beach Resort is a modern family resort situated directly on the award winning blue flag beach of Kiani Akti, just outside of Kalyves village in Chania.Bathe in the crystal clear waters of the Cretan sea, or relax by the large swimming pool, dotted with sun-beds and umbrellas where you can enjoy fresh beverages and snacks. With a chilled atmosphere and the sound of the sea waves in the background, surf on our free WiFi, or marvel at the idyllic scenery. The whole family is kept entertained at Kiani Beach Resort! Children can enjoy our animations programs and activities throughout the day, swim in the children’s pool or simply have fun in our games room and outdoor pirate’s ship! With their minds at ease parents can relax in the sun, or take part in numerous fitness and recreational activities such as volleyball, football, aqua gym, zumba, tennis, morning stretching sessions and our gym. Our location, paired with outstanding accommodation, facilities, daily programs, and Cretan cuisine at our “Symposium” buffet restaurant, make Kiani Beach Resort a class above the rest for an unforgettable fun filled summer vacation. ... more   less 
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Also Known As:
Kiani Beach Hotel Chania Town

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