Not happy. I relied on the positive comments more than negative and paid the price. I was disappointed. The customer service skills of the female front desk representatives were miserable. No emotion, no smiles, it was horrible and something I have never experienced before. If it was one person I can deal with it, but it was several of them at different times and it wasn’t just us, I witnessed it with others checking in as well. It was truly unbelievable how uninterested and indifferent they were to guests. They weren’t rude; they just didn’t care and were indifferent.
We had to ask for a second room as the 1st room smelled of smoke. The second room didn’t smell so were happy. The room was okay and mostly clean. Breakfast selection in the morning was nice.
My husband complained to us about the uncleanliness of the hotel men's bathroom and my kids were grossed out by the uncleanliness of the pool bathroom and green mold on the toilet seat handle.
We won’t be back and won’t recommend to others traveling through the area. We haven’t stayed at a Holiday Express is a couple years and I don’t expect I will be staying at another one anytime soon.
- Official Description (provided by the hotel):
- The Holiday Inn Express Riverfront LeClaire, is located just off I-80, on the banks of the Majestic Mississippi River. The hotel is conveniently located just minutes from downtown Davenport and Moline. LeClaire is home to Twilight Riverboat Cruises and the hotel is within minutes of boarding. We are also less than 15 miles from the Isle of Capri and Rythym City Casinos. The Holiday Inn Express Riverfront is a preferred lodging accomodation for Tyson Foods and Olympic Steel. Other nearby businesses that stay with us are John Deere, Exelon and Alcoa. So, whether it's business or pleasure that brings you to our area, Stay Smart at the Holiday Inn Express, LeClaire. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Express Le Claire Riverfront - Davenport Hotel Le Claire
- Holiday Inn Le Claire
- Le Claire Holiday Inn
- Holiday Inn Express Le Claire Riverfront - Davenport Iowa