In January 2011 we booked a room at this hotel for our college homecoming. Received a confirmation number and e-mail confirming that we had the room. 4 months later (in April), and after all our plans were made, the hotel called us telling us the room was overbooked due to a 'reservation system' error. I argued with the manager and he told me I could come on our scheduled date but that he WOULDN'T have a room for me. How can a hotel treat its guests like this?
- Official Description (provided by the hotel):
- Super 8 Lamoni located on the interstate 35 exit 4 in iowa. We are about one hour drive south of des moines and about one and half hour drive north of kansas city. We are located in Lamoni, Iowa; home of the Graceland University. ... more less
- Reservation Options:
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- Also Known As:
- Super 8 Lamoni IA Iowa