First off, this is not a 5-star hotel, but for what it is - a basic services place to stay while in the area for other reasons, this place can't be beat. When we arrived I saw a Volleyball team awaiting check in. We were delayed by the volume of check-ins, but the desk guy immediately directed us to a place to sit and provided an estimate on when we could check in. He beat his estimate, came to get us. Bad situation avoided by handling it like a professional. Then I feared noise from the team, he told me we were on the same floor but he could change it. The coach assured me she 'would have them running the parking lot' if they were up past 10:30PM. I owe her an apology, we never heard a thing despite staying in the original room. Says something about the team and the hotel. Breakfast is minimal - and exactly as advertised. Plenty of everything though, even though we followed the team the next morning. My wife had satyed here last month and experienced the same good customer service. This place knows what it is and delivers.
- Official Description (provided by the hotel):
- TownePlace Suites by Marriott is an extended-stay hotel where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Relax and feel at home with a fully equipped kitchen including full size refrigerator, microwave, cooktop, dishwasher and full complement of cookware, dishes and flatware; large work space, and complimentary wired and wireless high-speed internet access. Complimentary Continental Breakfast Daily. ... more less
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- Also Known As:
- Townplace Suites Urbandale Hotel Johnston
- Towneplace Suites Johnston