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“Outstanding service, great location and great rooms”

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Sheraton Iowa City Hotel
Ranked #2 of 7 Hotels in Iowa City
Reviewed January 9, 2011

I stayed at this hotel for many weeks in 2010 starting in Feb. The rooms are wonderful with great bedding and nice quiet atmosphere. The lounge for elite members serves excellent breakfast and great appetizers---not just the "regular" foods, but always something extra special. You can't beat the great location either---steps away from so many great restaurants. This makes it so nice for business folks who don't want to get in the car again to drive somewhere for dinner after a long day with the client. The best part about staying at the Sheraton in Iowa City (as if all these things weren't enough!!) is the outstanding service in every part of this hotel, from the excellent front desk staff, to the service in the lounge, to the great room service provided. The manager of the hotel has clearly made serving the guests his number one priority. Each staff member goes way above and beyond to accommodate special needs/request as well. Highly recommend this hotel--for business or pleasure.

  • Stayed: July 2010, traveled on business
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Thank FrequentTravelerJZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SheratonIowaCity, General Manager at Sheraton Iowa City Hotel, responded to this reviewResponded February 10, 2011

You hit the Nail on the Head!! We are all about service and ranked #6 in North America of 200 Sheratons with our Guest Service Scores for Dec 2010!! Thank you for the kind comments about the staff. Everyone works extremely hard to meet expectations and execute flawlessly. I hope to meet you next time you are here at the Sheraton....your home away from home.

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388 - 394 of 457 reviews

Reviewed December 22, 2010

We stayed at the Sheraton for our 20 year high school reunion. The location was great, right downtown. There were plenty of shops and restaurants to keep us busy while we weren't at the reunion functions. Very quite rooms and the beds were very comfortable.

  • Stayed: July 2010, traveled solo
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Thank BengalsGirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SheratonIowaCity, General Manager at Sheraton Iowa City Hotel, responded to this reviewResponded February 11, 2011

WOW....20 year reunion. Congratulations and Welcome back to Iowa City!! Thank you for choosing the Sheraton and we hope you always look for us as your home away from home. See you soon.

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Reviewed December 16, 2010

Had a great stay Saturday night. When we arrived they said they upgraded us to the top floor/concierge level. That was great as the view was better and they lounge area was great place to hangout. Free snacks and water plus a great free b-fast the next day.

Pool decent and not crowded. Hot tub small but nice and warm.

Beds were extremely comfortable, maybe the best I've ever had at a hotel. Paid for the parking in the rate so that is kind of a bummer. Also think the hotel should have free wifi in the rooms. Plenty of desktops but still a high end hotel should be able to give you wifi. Obviously a great location for bars and restaurants right out your door. Highly recommended.

  • Stayed: December 2010, traveled with family
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1  Thank QCbulldog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 6, 2010

I stayed here October 29 and 30 for the Michigan State football game. Great property in an ideal location. Steps from bars, restaurants, boutiques and art galleries. Easy 20 minute walk to Kinnick Stadium. Everything written about the renovation is true. Everything very up to date and clean. Only concern was that the walls were a little thin and I could hear TV and conversation from other rooms. I used Starwood points as rates were a steep $350 per night for football weekend.

  • Stayed: October 2010, traveled solo
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Thank Worldly Woman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SheratonIowaCity, General Manager at Sheraton Iowa City Hotel, responded to this reviewResponded February 11, 2011

Thank you for staying with us during the MI State game and sorry about score! Come back this year Nov. 12th, should be another awesome game. We appreciate the great comments and I'm glad you were able to take advantage of your Starwood Points. That's what they are for!! Hopefully we see you soon in Iowa City.

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Reviewed October 30, 2010

My son and I went on a college visit on October 21st. I chose this hotel because I am a SPG member. Other hotel prices were $30.00-$40.00 lower. I opted to splurge and was very happy I did. The location to the University is awesome! We walked from our hotel to the school. I saw the other hotels and noted that they were just off the highway.

I condition of the Sheraton was great. Clean room, nice lobby, friendly staff. Updated rooms with flat screen TV's. Bed was comfortable.

  • Stayed: October 2010, traveled with family
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1  Thank EdenPraireMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 29, 2010

Excellent location with boutiques, restaurants and even a drugstore in close walking distance. The beds are superb. The restaurant adequate. The staff is friendly, competent and accommodating. I forgot a package (in a plain white plastic bag) and though it was never retrieved(probably considered trash) the staff was prompt and courteous in getting back to me. The conference had adequate space, the temperature was ok with a jacket and the meals served were delicious.

  • Stayed: October 2010, traveled on business
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Thank whalegirl69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 13, 2010

This hotel has been totally redone - chic, comfortable and with every ammenity possible. The Iowa hospitality shines thru from the front desk to the maid service and everything in between. Situated right in the heart of Iowa City - easy walk to all the great restaurants and nightlife! We travel worldwide, and find few places that meet every expectation, and this is one of them.

  • Stayed: July 2010, traveled with family
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Thank imavich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SheratonIowaCity, General Manager at Sheraton Iowa City Hotel, responded to this reviewResponded October 21, 2010

Thank you for taking the time to post your comments and allowing us to connect. I wanted to let you know that I shared your comments at our weekly staff meeting, and our staff was thrilled that we met your expectations and are looking forward to connecting with you again.

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Additional Information about Sheraton Iowa City Hotel

Address: 210 South Dubuque Street, Iowa City, IA 52240
Phone Number:
Location: United States > Iowa > Iowa City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Iowa City
Price Range: $116 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Iowa City Hotel 3.5*
Number of rooms: 234
Official Description (provided by the hotel):
Sheraton Iowa City Hotel is located on the campus of the University of Iowa, and close to Carver Hawkeye Arena, the legendary Kinnick Stadium, Hancher Performing Arts Center and the Museum of Art. ... more   less 
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Also Known As:
Sheraton Iowa City Hotel
Iowa City Sheraton

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