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“Cordial, comfortable, convenient”

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Clarion Highlander Hotel and Conference Center
Ranked #6 of 7 Hotels in Iowa City
FAIRFIELD
Level 5 Contributor
87 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Cordial, comfortable, convenient”
Reviewed August 17, 2014

We stayed here the night before I had cataract surgery at the nearby Iowa City Ambulatory Surgical Center. We were very pleasantly surprised after reading some lukewarm Tripadvisor reviews. The lobby is attractive, and the desk staff are very friendly and helpful. We were able to extend our check-out time by an hour so that I could come back and rest after my procedure. Our room was large and very comfortable, and there was no hint of smoke in our non-smoking room nor in the hallway. We ate in the hotel's small restaurant ("Against the Grain") because it was raining outside, and found the food tasty but a bit on the skimpy size portion-wise, with only one waitress who was more accustomed to serving as bartender (one of the pleasant front desk men finally came back to help her), but I gather they are better staffed on the weekends. This facility is older but seems well taken care of, and has a large amount of parking because it is a conference center. The heating/cooling system has a constant fan setting so that you are not bothered by any highway noise. The interior insulation seemed pretty solid, as we were not bothered by neighbors' sounds. We are booked in again soon for my second surgery and very much look forward to it.

  • Stayed August 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PATRICIA F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parth D, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review, August 19, 2014
Thank you for taking the time to review our hotel. Firstly, Congratulations on posting 50 reviews on tripadvisor. A 4 star review from you means a lot. Thank you!

We are so glad to read your feedback regarding your experience at the Clarion Highlander Hotel. We are happy to know that you found your non smoking room to be comfortable, quiet and peaceful. We understand that rest it is very important when you are coming for a medical appointment. We are glad to know you liked our newly remodeled restaurant, Against the grain. We are in the process of developing our next seasonal menu update. We will be sure to keep in mind your feedback regarding portion sizes.

We are looking forward to hosting you again during your next trip to iowa city!

Thanks you,

Parth Dholakia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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195 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Any
English first
1 review
Reviewed August 7, 2014

I attended the wedding, and it was perfect place to celebrate an auspicious occasion. Staff was just really efficient. I would definitely recommend this hotel anyone around this area. Nice shuttle service.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank pratik a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parth D, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review, August 8, 2014
Dear Pratik A,

Thank you for taking the time to review our hotel.. We were delighted to hear from you.

Behalf of the Clarion Highlander Hotel, I thank you. Our staff are very happy to hear that you enjoyed the service you received and enjoyed attending a wedding at our hotel.

We look forward to having you visit us again.

Thank you,

Parth Dholakia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed August 6, 2014

I stayed one night with a friend and it was a great experience! I would highly recommend anyone stay here - the staff is very friendly, the location is perfect, and the quality is outstanding. I would definitely stay there again!

  • Stayed September 2013, traveled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Krishna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parth D, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review, August 8, 2014
Hello Krishna A.

We really appreciate you taking the time to review our hotel. On behalf of the all the staff at the Clarion Highlander Hotel, Thank you!

We were delighted to have you stay at our hotel, and glad to know that you and your friend enjoyed your experience. We are eager to host you again during your next trip to Iowa City.

Thank you,

Parth Dholakia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 31, 2014

We had two nonsmoking rooms, they both reeked of smoke (poorly masked by deodorizers).

The internet was so slow, I could complete a speed test.

The hotel needs to be updated. Surprised Clarion lends it's name to it.

Restaurant not great.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parth D, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review, August 6, 2014
Thank you for your feedback. We are very sorry to hear about your experience at the our Hotel.

We are working on making improvements to our hotel. We aim to give an excellent experience to to every guest.

On your next trip to Iowa city, please reach out to me directly, and i will personally arrange your accommodation, and ensure you have a superior experience. My email address is pdholakia@globalvisionhotels.com

Thank you,

Parth
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 26, 2014

I stayed at this hotel in may. I left a library book in the room and then called the next day. I believe that I spoke to the front desk manager who had the book. I told him that I would be by a few days later to pick it up. When I returned to the hotel a few days later after driving late at night and out of my way to return, they did not have the book. I left my contact number and never received a call. I realize that a library book is not a big deal but it makes me wonder what would happen if a customer actually lost something valuable.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aperlSanDiego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parth D, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review, July 2, 2014
I am so sorry to hear about your lost book. We have a lost and found log where we record all lost and found items. Once guests claim the Item, we offer the option to ship to the guest or have it available for pick up.

Please contact me at pdholakia@globalvisionhotels regarding your book. I will work with my Front Desk manager to investigate your lost item.

Thank you,

Parth Dholakia
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burlington, Iowa
Level 6 Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 23, 2014

This was a wonderful stay for 5. The rooms are extremely roomy. Our room overlooked the pool area. Nice to have a small patio area to sit on and watch the kids swim. The pool area was very large with plenty of area around it to walk and socialize (didn't get overly loud). The staff was very nice and accomodating. Great place to stay when staying with a large group.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smorcs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parth D, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review, June 25, 2014
Hello,

Thank you so much for your feedback. we were delighted to host you. You are absolutely right. Our poolside rooms are very popular for large families and groups. It makes for a great social atmosphere.

We would be delighted to host you again.

Thank you,

Parth Dholakia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 23, 2014

Thank you! Very nice facilities and friendly staff. Pool was clean though I didn't have time to jump in, but my friend's kid loved it and I was glad to have a room with a balcony to watch her. Thank you again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katherine W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parth D, General Manager at Clarion Highlander Hotel and Conference Center, responded to this review, June 25, 2014
Thank you very much for taking the time to give us your feedback. We were delighted to have you stay with us. It gives us pleasure to know you enjoyed your stay.

We would love to host you again.

Thank you,

Parth Dholakia
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Highlander Hotel and Conference Center

Property: Clarion Highlander Hotel and Conference Center
Address: 2525 N Dodge St, Iowa City, IA 52245-9556 (Formerly Quality Inn Highlander Conference)
Phone Number:
Location: United States > Iowa > Iowa City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Iowa City
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Highlander Hotel and Conference Center 3*
Number of rooms: 90
Official Description (provided by the hotel):
Conveniently located off Interstate 80, the Clarion Hotel® Highlander Conference Center hotel is less than four miles from the University of Iowa. Local points of interest like the Carver-Hawkeye Arena multipurpose venue, the North Dodge Athletic Club and Amana Colonies National Historic Landmark are all just minutes away from this Iowa City, IA hotel. ... more   less 
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Also Known As:
Clarion Highlander Hotel Iowa City
Quality Inn Iowa City
Iowa City Quality Inn
Clarion Highlander Hotel And Conference Center Iowa City

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