My husband and I recently stayed at this hotel on the final two nights of our honeymoon. Our tour operator, Kuoni, bill the Earls Regency as a 5* hotel and the best place in Kandy. However, I would have to agree with a previous reviewer and there is no way this is a honeymoon property. Moreover, how the hotel is classed as a 5* is baffling. The hotel is on the large side and whilst the main areas are ok, our room was shabby, decorated in a very old fashioned style with the tiles by the side of our balcony practically all crumbling off. The food was sub-standard/bad, the wine list terrible and whilst the service was fine, not 5*.
During our two night stay, our AC leaked, our TV was not tuned in properly, the Wifi terrible and we had a mix up with our luggage when we left which meant we were rushing to the get to the airport on time. This was all on top of the fact that I emailed the hotel numerous times before we arrived but received no reply at all.
I would say that if you don't mind mass buffets, dated bedrooms, wine which tastes like vinegar and average service then the Earls Regency fits the bill.
An ageing 3* at best.More
- Free Wifi
- Free Parking