This hotel delivers horrible customer service. The desk clerk and the manager are rude and potentially scam artists. I booked a room in June and called and cancelled the reservation 3 days before my stay. The desk clerk did not offer me a cancellation number and charged my credit card for the room. When I noticed the charge and called the hotel to have the error corrected, the manager was extremely rude to me and refused to correct the error.
I contacted Days Inn customer service. They were not able to correct the error and directed me back to the horrible management at the hotel.
I will never stay in another Days Inn property and would NEVER recommend the property to others.
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- Also Known As:
- Days Inn Grinnell
- Grinnell Days Inn
- Quality Inn & Suites Grinnell, Iowa