Absolutely one of the worst experiences I have ever had! Check in was at 3pm yet our room was not available until 4pm causing my husband and I to be late for a dinner party. Our non smoking room reaked of smoke and the bedding was very itchy. The food was mediocre at best. All could have been redeemed on the casino floor yet after having 3 light beers, I was told I was not allowed to drink anymore(10pm on a Saturday night) and was told rudely to leave the casino.
The overall atmosphere of the casino was very hostile with more security than actual customers. They seemed to enjoy going out of their way to ruin the night for everyone. Stomping around, throwing their weight and work status in people faces. They were extremely rude! I saw many people being kicked out of the casino that weren't even being loud or "acting intoxicated". Do not go here if you have any intention of having fun!
I was refused explanations and apologies. Nothing was offered to make up for my issues as well, there was no manager there throughout the weekend to direct my complaints.
I will NEVER go back nor will i ever refer this place to anyone!More