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“W O W - Super Hotel”

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Hotel Julien Dubuque
Ranked #2 of 17 Hotels in Dubuque
Certificate of Excellence
Plymouth, Wisconsin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“W O W - Super Hotel”
Reviewed February 26, 2013

We stayed four days at the Julien. This is an excellent hotel. 1, The rooms were beautiful and very clean. 2. The entire staff (front desk to restaurant) were friendly and provided exceptional service. 3. The restaurant had very good food and a reasonable price. Try the seared tuna. The whole wait staff like Diane and Kim we riendly and attentive. 4.. The botique had very nice shoes and things. Again the staffr was super. 5. The pool and hot tub wee very clean and the right temperature.

This all made for an ezcellent stay.

Room Tip: ou can't miss here
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  • Stayed February 2013, traveled as a couple
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    • Sleep Quality
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Helpful?
Thank Mikeythek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelJulienDubuqueGM, General Manager at Hotel Julien Dubuque, responded to this review, February 28, 2013
Dear Mikeythek,


W O W! Thank you for such a great review of the staff, service, and appointments of Hotel Julien Dubuque!

It is great to read of your comments on Diane, as she is one of the newest staff members hired in Caroline's Restaurant. She will be thrilled to read of your remarks.

We look forward to your next visit.

Sincerely,

The Staff of Hotel Julien Dubuque
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,133 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (238)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Lexington, Kentucky
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 25, 2013 via mobile

We stayed in a very beautiful queen luxury suite. The decor, the bathroom/ shower area, the food, everything was fabulous. The pool was enjoyable as well. Didn't use the fitness area but it looked welcoming!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Dls1099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelJulienDubuqueGM, General Manager at Hotel Julien Dubuque, responded to this review, February 26, 2013
Dear Dls1099,

Thank you for sharing such great comments regarding your to Hotel Julien Dubuque.

We look forward to your next visit.

The Staff of Hotel Julien Dubuque
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed February 25, 2013

Have had a couple of stays at the Hotel Julien in Dubuque. A nice boutique hotel in downtown Dubuque. There are restaurants and bars within walking distance; minimal shopping and front door shuttle to the river front casino. Overall the stay was very good; attentive staff in Carolines restaurant and decent food at reasonable prices. The only downside was the towels. The bathsize towels were rough as sand paper; a little softening would help. Did not use the services of the spa but looked to be convenient and competively priced.

  • Stayed January 2013, traveled on business
    • Value
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Helpful?
Thank ShirleyV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelJulienDubuqueGM, General Manager at Hotel Julien Dubuque, responded to this review, February 26, 2013
Dear Shirley V,

Thank you for sharing such great comments regarding your return visit to Hotel Julien Dubuque. Glad you were able to enjoy the neighborhood around the hote, lots to do within moments of the front door.

We look forward to your next visit.

The Staff of Hotel Julien Dubuque
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beaver Dam, Wisconsin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 22, 2013

We just returned from a 2-night stay with friends at the hotel, our previous visit having been in January. Our very large luxury king suite was delightful and very clean and comfortable. The bed mattress provided 2 great nights' of sleep. Unfortunately the first morning the hot tub was out of order but the problem was resolved later that same day. The area around the hotel is wonderful for walking--even in the winter! We dined in Caroline's Restaurant twice and both meals were excellent as well as the service. No banana bread this time though!!

  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelJulienDubuqueGM, General Manager at Hotel Julien Dubuque, responded to this review, February 25, 2013
Dear Mary G,

Thank you for sharing such great comments regarding your return visit to Hotel Julien Dubuque. Glad you were able to enjoy the neighborhood around the hotel, so many shops and stores within moments of the front door.

We look forward to your next visit.

The Staff of Hotel Julien Dubuque
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
49 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 20, 2013

Been wanting to stay here for sometime! Jumped at the chance when the price was right! Staff very nice upon check.. No up selling!! Thank God! No problems with the online reservation. Room was very nice, everything was new. Carolines Resturant was great! Excellent service. Pool area and spa was clean and pool temp warm enough to enjoy a swim. Handicapped pool lift was a bonus! Really enjoyed our stay.. Can't wait to stay again sometime!

Room Tip: Ask for a higher floor.. (8 floors)
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelJulienDubuqueGM, General Manager at Hotel Julien Dubuque, responded to this review, February 22, 2013
Dear robert S,

Thank you for your kind words about your recent stay at Hotel Julien. We appreciate your sharing such kind words about the guest room, pool, Caroline's, and the staff..

Looking forward to seeing you again,

The Staff at Hotel Julien Dubuque
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 19, 2013

Arrived at hotel at check in time. I had made a online reservation the night before. The girl at desk said she couldn't find it. She told me the room l had booked was golng to cost over 200.00. After I said I had reserved it online for 139.00 and wasn't going to pay more she finally found it. Great! But the room wasn't cleaned yet with a sour look on her face.She asked us to wait in the lobby and she would bring us the key when it was cleaned. Fifty minutes later i went back to the desk.She had forgotten. I asked her politely how the room was coming. She called housekeeping they said they were just going to start it and I needed to wait another twenty minutes. By this time I had been waiting over an hour. I said I didn't care to wait. I politely asked if she could find me another room. I must have been asking to much. Her body language and attitude was terrible. She never smiled during the whole time. I thanked her for taking care of the problem when she handed me the keys. She never smiled or thanked me. I would not want someone with that type personality representing my hotel. The room was great but the service at check in was very displeasing.

  • Stayed February 2013
    • Value
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Helpful?
3 Thank cruisinforty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelJulienDubuqueGM, General Manager at Hotel Julien Dubuque, responded to this review, February 22, 2013
Dear cruisingforty,

Thank you for taking the time to comment on your recent visit to Hotel Juilen Dubuque.

My sincere apology for the experience that occurred during checking into the hotel. I would greatly appreciate your discussing this with me personally, should you so wish to.

Please feel free to call me directly at the hotel 563-556-4200, extension 5561.

We value each and every guests' comments. It is through caring guests as yourself that we grow in improving our services.

Sincerely,

Dwight Hopfauf
General Manager
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CHicago, IL
Level Contributor
84 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed February 19, 2013

We stayed on a recent Feb weekend for 2 nights in an executive King room. Loved the rich, opulent decor. The room and bed was very comfortable, spacious bath with two sinks, nice sitting area with plenty of seats and end tables. My husband liked the Kuerig coffee maker and we so appreciated the wine glasses and bottle opener. They have cable TV of which we availed ourselves. We were on the river-side, but dont expect anything scenic. Our room was adequately serviced daily. We loved how quiet the hotel is from inside our room!! Enjoyed the free parking in downtown also. The only thing we did not care for was the Riverfront Lounge (bar). Stopped in Sat night after our dinner hopping for a nice cosy atmosphere. This is cavernous with one side getting ready for a DJ/dance evening. We did not see any wait staff to take our order or serve drinks in the sitting area which is quite a distance from the bar. So after sitting there confused for 5 minutes and watching the the few young people at the bar and the DJ setting up a mile across the floor we decided to leave. Just was not the cosy lounge wee were looking for.

  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CynthiainChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelJulienDubuqueGM, General Manager at Hotel Julien Dubuque, responded to this review, February 22, 2013
Dear CynthianChicago,

Thank you for your kind words about your recent stay at Hotel Julien. Appreciate your kind words about guest room appointments and the personal Kuerig coffee makers.

Looking forward to seeing you again,

The Staff at Hotel Julien Dubuque
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Julien Dubuque

Property: Hotel Julien Dubuque
Address: 200 Main St, Dubuque, IA 52001-6942 (Formerly the Julien Inn)
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Dubuque
#1 Business Hotel in Dubuque
#2 Family Hotel in Dubuque
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Julien Dubuque 3.5*
Number of rooms: 133
Official Description (provided by the hotel):
Experience this remarkable full service boutique hotel, offering the area's most elegant accommodations, cuisine and impeccable service. After a $30+ million complete renovation, the Hotel Julien Dubuque is now a true landmark of luxury and sophistication. The hotel's contemporary elegance and sumptuous comfort complement the grandeur of the historic Old Main District, which is home to many of the incredible sights and cultural experiences the region has to offer.Whatever journey brings you to the Hotel Julien Dubuque, we invite you to set aside a little time to take good care of yourself.Potosa Spa & fitness facility, located on the lower level of the Hotel Julien Dubuque, is the definition of an exceptional boutique hotel spa: Steeped in service, designed with tranquility in mind, true to the culture and history of the area, and restorative for mind and body. ... more   less 
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Also Known As:
Julien Hotel Dubuque
Hotel Julien Dubuque Iowa

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