Our non-smoking room smelled like smoke, as did the lobby, despite being on a non-smoking floor. We had constant noise with people partying in their rooms with the door open and kids running up and down the hallway. When we wanted to switch rooms to avoid this, we were told by the person at the front desk that we would have to come back after an hour when another person could help. She said that the noise we encountered was nothing compared with the night before and that we would be better off staying in a smoking room if that was available. She also told me people might be smoking in the hallway. It sounded like a high schooler was manning the front desk. The next day, we found our room not made up and the housekeeping staff finally knocked on our door after 5PM. By that time, we were resting in our room and declined having it cleaned. The parking is inconvenient and the pool is tiny. I would not recommend this hotel to anyone. The service is terrible. I've stayed in numerour hotels, and this ranks as one of the worst for service.
- Official Description (provided by the hotel):
- The Holiday Inn Hotel Dubuque/Galena, located in the heart of this historic Iowa riverboat community, is the preferred lodging accommodations for the corporate or leisure traveler alike. Located just blocks from America s River at the Port of Dubuque and the National Mississippi River Museum and Aquarium, and shopping, the Holiday Inn Hotel offers downtown convenience and exceptional Midwest hospitality. Enjoy our newly renovated restaurant, the River City Beefstro Sports Bar and Grille featuring mouthwatering barbeque ribs. The hotel also features complimentary wireless high speed Internet access, an executive level with concierge lounge, Priority Club upgrades, a fitness center, indoor pool, Jacuzzi whirlpool, business center and over 9,000 square feet of flexible meeting and banquet facilities. Our complimentary Dubuque Regional Airport hotel shuttle is convenient for our business partners such as John Deere, Prudential, Flexsteel, McGraw-Hill, McKesson, Quebecor World and Georgia Pacific. After a long day at work turn up the fun at the 'new' Diamond Jo Casino, the Dubuque Greyhound Park & Casino or one of our many downtown night spots. If gambling is not your thing enjoy American nostalgia at the site made famous by the movie, Field of Dreams in Dyersville, Iowa or shopping in the quaint village of Galena, Illinois, both just a short drive away. Kids Eat and Stay Free at the Holiday Inn Hotel of Dubuque and Galena! ... more less
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- Also Known As:
- Holiday Inn Dubuque Hotel Dubuque
- Dubuque Holiday Inn
- Holiday Inn Dubuque Iowa