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“They need to start accepting call ahead reservations for gigantic groups”
Review of Buffalo Wild Wings

Buffalo Wild Wings
Ranked #94 of 210 Restaurants in Dubuque
Cuisines: Barbecue, Bar
Restaurant details
Reviewed September 24, 2012

Being from out of town we had no idea it was apparently homecoming night somewhere close. We waited for about 30 minutes which was fine as it was busy. All efforts were being made to seat the big groups first, even those that walked in halfway into our wait. Frustrating. And then that sat us in a section with a brand new server who apparently didn't know he had our section of tables to cover as well. So then we had a girl already overworked taking care of us too. We waited almost 20 minutes before she decided to help us out and then taking our order. We had our food fairly quickly after that but then it took forever to be able to leave.

Big groups need to be able to call ahead. We were there almost 2 hours.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Kirsten W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 - 26 of 39 reviews

Reviewed July 6, 2012

We showed up with a group of 29. The restaurant does not accept "call ahead" reservations, but we gave a courtesy call anyway so they could anticipate our arrival. Long story short, we were not "anticipated" and there was not much of a plan to seat us when we arrived. After some time things came together and we were seated. The service was good, the manager apologized for the delay, and he made it right by providing NINE appetizer dishes. He continued to stop by the table and check on things. The meal was redeemed! Thank you!

    • Value
    • Atmosphere
    • Service
    • Food
Thank L K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2012

Great Food service was excellent. Very easy to find just up the road from the Holiday Inn .where I stayed very good area movie theatre, more resteraunts. nice mall.

Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2012

I think this is a nice location. Service is good...watch out about Thursday...crazy busy there.

Thank Dakkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 25, 2012

My colleague and I have both been to multiple locations for this chain so we had expectations based on past experience. Our server was good but my friend's wings were not fully cooked. They apologized and brought him new wings but he was still upset about being served chicken that was raw inside.

Thank EBRATW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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