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All reviews ping pong pool area champs restaurant champps restaurant poolside room old chicago attached restaurant game room large pool great pool hot tub free breakfast room was clean great place to stay hot breakfast family reunion very nice hotel
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Reviewed May 17, 2019

We went to visit our daughter at Loras College for a quick in and out visit and were very happy with our experience. We will be returning next school year and plan to take advantage of the amenities that we were unable to this time.

Date of stay: May 2019
  • Trip type: Traveled with family
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Review collected in partnership with Best Western
Thank Discover19954734139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded May 20, 2019

Thank you for completing your review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2019

I can’t say enough about how helpful and kind the staff is here. This was the second year I attended a conference here. I had something I needed attended to in my room and they promptly took care of it. They were friendly when you saw them in the hall too. I look forward to coming here again next year.

Room tip: Understand that this motel has an indoor pool which can be noisy at times.
Date of stay: April 2019
  • Trip type: Traveled on business
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Thank Scenic67699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded May 9, 2019

Thank you so much for your positive feedback! Our goal is always to provide a pleasant stay for our guests, and from your comments we feel we have exceeded that. We hope to see you again when your travels steer you this way!

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Reviewed May 8, 2019

Our accomodations and space were wonderful. Hotel staff is very friendly and helpful. Shuttle service is great and so helpful since several of us come in from a further distance and don't have cars. Pool area is kept very clean. Appreciated the assistance of the front desk staff when I needed an item to use in my presentation.

Date of stay: May 2019
  • Trip type: Traveled with friends
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Review collected in partnership with Best Western
Thank philk398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded May 9, 2019

Thank you so much for your positive feedback! Our goal is always to provide a pleasant stay for our guests, and from your comments we feel we have exceeded that. We hope to see you again when your travels steer you this way!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019

I’ve stayed at many hotels over the past and have never found the staff as helpful, cheerful and just great. I actually asked the staff at the front desk if a manager was available to say just that. There wasn’t one just then but two hard-working young ladies were standing there. I even asked if the staff had gone through some extra training is smiling after they were hired. It made for a wonderful experience and I’ll be back next year for our next conference. Hats off to all of them.

Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank Excursion19939275010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded May 6, 2019

Thank you so much for your positive feedback! Our goal is always to provide a pleasant stay for our guests, and from your comments we feel we have exceeded that. We hope to see you again when your travels steer you this way!

If you would not mind, please change your review rating from a 1 star to a 5 star, as a 1 reflects we did not meet your expectations and from the sound of it...we exceeded your expectations.

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Reviewed May 2, 2019

It was a very nice hotel and staff and I had no issues

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Date of stay: May 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Culture56648797394
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike G, Front Desk Lead at Best Western Plus Dubuque Hotel & Conference Center, responded to this reviewResponded May 2, 2019

Thank you for completing your review regarding your recent stay at the Best Western Plus Dubuque Hotel & Conference Center. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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