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BEST WESTERN PLUS Dubuque Hotel & Conference Center
Ranked #3 of 17 Hotels in Dubuque
Certificate of Excellence
Saint Paul, Minnesota
Level Contributor
3 reviews
“Great”
5 of 5 bubbles Reviewed February 19, 2014

I have stated at all top named hotels in Dubuque such as the Hampton, Marriot, Hilton and i have to say the Best Western has a few better services than the others such as the great costumer service, room cleanliness, the location near the HyVe, Target, Walmart and restaurants around including Champs being connected to the hotel, free breakfasts at Champs. The only 2 issues i have with the hotel is the room are a not very well lit and power plugs are hard to get to sometimes by the bed and work desk.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChrisS0083
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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639 reviews from our community

Traveler rating
    364
    183
    62
    14
    16
See reviews for
284
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Waterloo, Iowa
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed February 17, 2014

Attended a concert at the Mississippi Moon Bar. The front desk staff was very friendly and accommodating. They coordinated a shuttle to and from the concert with other guests attending the concert. It was very nice to not have to worry about getting to the concert and back. We had pre-concert drinks and dinner at Champps - great service, great food. Breakfast buffet at Champps included with our room. Will definitely go back!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chris07141960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines
2 reviews
5 of 5 bubbles Reviewed February 17, 2014

Very accomodating staff - pool area mostly families having fun. In town for a conference - - -it was perfect access off Highway 20. The rooms were spotless! Loved the fridge in our room, to keep water and fruit cold for trip home. CHAMPS is an excellent restaurant and you don't have to leave the grounds. Must try the Mile High Nachos! Breakfast was good, lots of hot selections for hungry people. Offered Yogurt, cereals and fruit for the lighter minded.

  • Stayed February 2014, traveled with friends
    • Value
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Review collected in partnership with Best Western

Helpful?
Thank gammama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Rapids, United States
1 review
5 of 5 bubbles Reviewed February 9, 2014

Excellent food and service in Champs Restaurant. All hotel staff were helpful for our large group needs. We used the shuttle service which was a great advantage. Breakfast was delicious. Location was beautiful for access to Dubuque tourist attractions We will definitively stay / and eat there again. .Great value for the dollars spent.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Matthew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
1 review
4 of 5 bubbles Reviewed February 6, 2014

I stayed one night on a business trip. The girls at the front desk were very welcoming. Ashley and Sarah (?) are really a company asset. They made me feel right at home and remained friendly every time I saw them.
The room was way above the quality I expected from a Best Western. The free breakfast was good and convenient.

Cons: it's probably because of the indoor pool but the hotel smells musty.

It seems the girls at the front desk do laundry. All I could think about after my shower was the germs they were passing on because they handle with money/phones/computers

It's a big property and it can be quite a trek to your room (though it's worth it. I had an amazing nights sleep on that bed)

Will definitely return. Even with the few cons this hotel really does have the friendliest staff in town, from the front desk to housekeeping to the breakfast servers.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IronPony64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park Forest, Illinois
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

Warm, inviting atmosphere from check-in to check-out! We were greeted by a very efficient, cordial, patient and knowledgeable staff. There were genuine smiles all around. Great customer service is definitely their priority and it is quite easy to see that they pride themselves in making their guests feel welcome. Rooms were clean, comfortable and spacious. The neatly tucked away mini-fridge and microwave were appreciated and helpful. Great atmosphere for kids of all ages. The sophomore and varsity basketball players with us were treated with lots of respect as well and had a time! The complimentary breakfast was served at the Champs adjoining the hotel and was a nice first of its kind experience for us. We'd definitely stay here again.

Room Tip: Choose rooms by the pool if you like excitement and away from the pool if you would prefer a quieter...
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deirdre R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, United States
1 review
5 of 5 bubbles Reviewed January 28, 2014

Excellent, this was a last minute stay with us based on a recommendation from a college that we were visiting. Great value for the price. Staff was great, rooms were very nice, and the restaurant was an added plus.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Michelle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Dubuque Hotel & Conference Center

Property: BEST WESTERN PLUS Dubuque Hotel & Conference Center
Address: 3100 Dodge Street, Highway 20 W, Dubuque, IA 52003-5203
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Dubuque
#3 Family Hotel in Dubuque
#4 Romantic Hotel in Dubuque
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PLUS Dubuque Hotel & Conference Center 3*
Number of rooms: 150
Official Description (provided by the hotel):
This recently remodeled hotel in Dubuque, Iowa offers stylish accommodations and a deluxe hot breakfast complimentary 7 days a week. Escape to the picturesque Best Western PLUS Dubuque Hotel and experience friendly customer service to make any stay a memorable one. Champps Americana Sports Bar and Restaurant conveniently located right on site. Centrally located in Dubuque, the hotel offers a quiet, peaceful atmosphere and beautiful manicured landscaping. Hotel guests will be a short drive from the Mississippi River and Port of Dubuque. ... more   less 
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Also Known As:
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel And Conference Center
Best Western Dubuque
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa

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