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“Clean and spacious yet loud and pricey.”

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Hilton Garden Inn Dubuque Downtown
Ranked #4 of 17 Hotels in Dubuque
Certificate of Excellence
Reviewed September 2, 2014

Pros: The rooms were very nice. They were clean, very spacious, and nicely decorated. Great location as it is attached to the casino where our event took place. Cons: The walls were thin and the room was pricey for what you got. Not much different than other comparable brands at a lower price. Wish they included breakfast. Although we did discover a coffee shop that had wonderful breakfast. Cafe M.J.

  • Stayed: August 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn
Thank Stacie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded September 4, 2014

Thanks again for your comments regardign your stay at my hotel! I will share with my team and look forward to seeing you soon!

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366 - 372 of 578 reviews

Reviewed September 1, 2014

My husband and I live in the area and stayed here when we were offered a comp night through the casino. Although we received a bill in the morning, and I needed to use the business office to print out a copy of our e-mail in order to prove it was supposed to be a comped room, everything with the hotel was pretty nice. Apparently it was an issue between the casino and reservations...

We had a room with two doubles, although we only needed one bed, but it was fine for the two of us and was actually pretty comfortable. Everything in the bedroom and bathroom were spotlessly cleaned and seemed well taken care of. Those are the things that are most important to us when staying in a hotel.

The bathroom was a bit small, but it was fine for two. The room also had a small fridge, microwave, and a Keurig. Shower pressure was fine. We had a pretty cool view of the dog track, but unfortunately, we did not get to see them racing from the room that night. The hotel has a pool, but we did not get a chance to check it out. Breakfast is not included with the room and looked to be around $11/pp.

The thing we really liked about this hotel was how everything (hotel, casino, and restaurant/bar) was connected to make for a stress-free, quick getaway. We were able to just check in to our room, gamble a little bit at the casino, have a nice dinner at Houliahns, and walk back to our room for a quiet evening.

There is a nice little patio garden area set up between the bar/restaurant area and the hotel where you can sit outside and enjoy a drink if the weather is nice. The happy hour at the bar is nice too with good food and drink specials. ***If you do over to Houlihans, make sure you check if the hotel is running a special with them that you don't miss out on. We realized the next day that we could have gotten Hilton Honors bonus points for spending over $50 there, but we had paid in cash and did not have the receipt so didn't even mention it. Oh well, just check if you do stop there.

Overall, we would recommend this hotel to our friends and would not hesitate to come back if we needed a quick night away from the kiddos without going far away!!!

  • Stayed: August 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Thank Shawni_and_Buck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded September 4, 2014

Thanks so much for the compliments! I will share with my staff and look forward to seeing you soon!

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Reviewed August 26, 2014

We had an excellent stay at the Hilton Garden Inn. We reserved 2 rooms and both were very clean, quiet and comfortable. Precisely the things you want in a hotel. The staff was exceptional and friendly and went out of their way to make us feel welcomed. As an added bonus, we were in rooms that overlooked the dog track. Our kids got to watch the dogs run around and were entertained for most of the night. Will definitely be back!

  • Stayed: August 2014, traveled with family
    • Location
    • Rooms
    • Service
Thank FAAMadison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded August 28, 2014

Thank-you for the nice compliments! We certainly have a great bird's eye view of the dog track, kids just love to watch! We look forward to seeing you soon!

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Reviewed August 22, 2014

Really enjoyed this area with casino, restaurant and hotel attached. The room was clean and well suited for the gambler and or visitor. The main thing I liked was just the convince of staying and playing under 1 roof.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
Thank Yuoijhgf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded August 25, 2014

Great to hear you enjoyed your stay with us! We do have amenities for everyone, from restaurants to just relaxing bt the pool, to excitment in the casino! Thanks again and see you soon!

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Reviewed August 19, 2014

All aspects of this hotel were very good. We only have a few minor complaints like the pool could be warmer and we would like a safety bar in the bathtub. We stayed on a Friday night and the price was a little high, but we would stay there again.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank TL1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded August 22, 2014

Thank-you for your compliments regarding my hotel and staff! I will share with them and look forward to seeing you soon!

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Reviewed August 16, 2014

My bestie got married on the Mississippi River on a sunset cruise and the whole wedding party stayed at this HGI. It's right next to the casino if you want to party and gamble or find close entertainment and there are bike and hiking/walking trails everywhere. Only 3 miles from a beautiful park that overlooks the Mississippi and there are rooms with river views. Very clean and beautifully appointed rooms.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank robincolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded August 18, 2014

Thanks for the compliments, I will certainly share with my staff and look forward to seeing you soon!

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Reviewed August 10, 2014 via mobile

This time my husband and I were disappointed. We stay whenever we come to Mystique and the greyhound track. It appeared that our room was cleaned in a hurry. It wasn't immaculate as usual. The A/C fan was loud on the high setting so we turned it on low. There were no items in the Pantry store freezer and no afternoon cookies in the lobby.

Stayed: August 2014, traveled as a couple
Thank imfugus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this reviewResponded August 11, 2014

Thanks for taking the time to review my hotel. I will address your housekeeping concerns with my staff. The Pantry freezer was under repair, we did relocate items to the main freezer until the repair was complete. Our cookies are no longer part of the GI experience. We have Welcome Bars on the table near the front door with coffee, ice water, etc... It may be a good idea to place a sign on the desk to indicating where they are. It can be a bit confusing. We look forward to seeing you soon!

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Additional Information about Hilton Garden Inn Dubuque Downtown

Address: 1801 Greyhound Park Rd, Dubuque, IA 52001-2381
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
Price Range: $100 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa

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