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“Business Trip”

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Hilton Garden Inn Dubuque Downtown
Ranked #4 of 17 Hotels in Dubuque
Certificate of Excellence
Kaukauna, Wisconsin
1 review
“Business Trip”
Reviewed June 7, 2014

Hotel was very clean, staff was extremely friendly and accommodating. Meeting room was set up nicely and the food at the casino restaurants was very good. Bars also had a nice selection of micro brews.

All in all a very nice stay..

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 19RWC59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 8, 2014
Thanks for your compliments regarding your visit to our hotel! We look forward to your next visit for business or just to get away and relax! Thanks again and hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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544 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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English first
Murcia, Spain
Level Contributor
97 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed June 1, 2014

This excellent HGI is billed as "Downtown" but you'd have a job to walk to Downton from this slightly remote spot. The car park is massive and confusing as it serves the hotel, the associated casino and Coulihan's as well as a dog race track behind the hotel. We guessed that if a race had been going on, it could have been noisy and chaotic, but that is a guess.

We had a room at the back with a great view of the river (and the dog track). Comfortable beds and everything needed for a good night.

An excellent hot, cooked-to-order was available and free to us as HHonor Gold members.

We would recommend this hotel but with the proviso that the proximity of a casino and dog track may not suit everyone.

Room Tip: Get a room at the back with view of the river.
See more room tips
  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johnash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 2, 2014
Thanks for your compliments regarding our hotel! We are just minutes from downtown Dubuque, and offer shuttle service to local businesses! Thanks again and hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davie, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 29, 2014

This hotel is very new and positioned near downtown but also somewhat isolated on the water. The Casino is attached for food and entertainment options, as well as a sports bar which is part of the hotel. Pleasant stay and would return.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mpfagan67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, June 2, 2014
Thanks for your compliments regarding our hotel! We are locaterd near Mystique Casino, and offer outstanding river views on the trails near the hotel! Thanks again and hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Geneva
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 13, 2014

First of all, this was a beautiful hotel, the lobby is beautiful, the staff is awesome. There was a horrible smell in the first room we were assigned I called the front desk, within minutes we were given another room which was perfect. That is great customer service!! I loved that the hotel had a restaurant attached, the Dog track was also attached and then the Casino. We had a wonderful time and am reserving a room for another visit in 2 weeks!!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Christina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, May 14, 2014
Thank-you very much for the compliments regarding my hotel and staff! We certainly look forward to seeing you and if I can be of personal service please give me a call. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Genoa, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 8, 2014

It is a good place to stay, the breakfast area is good, and with the casino and restaurants nearby everything is at hand. It has easy access to and from the Dubuque It is a good place to stay, the breakfast area is good, and with the casino and restaurants nearby everything is at hand. It has easy access to and from the Dubuque

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rochelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, May 12, 2014
Thank-you for your comments regarding my hotel! We certainly look forward to seeing you again, I will share your complimets with my team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
49 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 9, 2014 via mobile

Good visit with no real surprises. Casino and restraints were close, and it was good that the smell of smoke is left at the casino and not at the hotel. Room was solid, but the through the wall AC was a bit noisy. Gym equipment is nice and new, which I did use. Also... There is a nice hike and bike trail that goes around the island. I would definitely stay again if I was in the area.

Stayed April 2014, traveled on business
Helpful?
2 Thank HI-Gold-Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, April 11, 2014
Thank-you for your compliments regarding our hotel and our amentities! We do have things to do for everyone, from gambling, dining, or just relaxing by the pool! With the weather improving, the walking trails are an outstanding option to get outside and enjoy the weather and the view! Thanks again and see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux City, United States
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 2, 2014

It was a quiet place to stay and I liked the easy access to the restaurant and casino. The complimentary coffee and breakfast bars were always available. For those who need handicap parking, it was available right in front of the hotel lobby entry. Also nice is the USA Today newspaper which is provided as well. It also has abundant parking in the front and back as well. I did not buy the breakfast but it sure looked good.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Pamela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, April 5, 2014
Thank-you for your compliments regarding out hotel and all of our amenities! We look forward to seeing you soon! If I can be of personal service please let me know! Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dubuque Downtown

Property: Hilton Garden Inn Dubuque Downtown
Address: 1801 Greyhound Park Rd, Dubuque, IA 52001-2381
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa

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