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“Nice hotel just overpriced”

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Hilton Garden Inn Dubuque Downtown
Ranked #4 of 17 Hotels in Dubuque
Certificate of Excellence
Dubuque, United States
1 review
“Nice hotel just overpriced”
Reviewed August 22, 2013

This hotel was average to me clean, nice bed, quiet all good attributes but for a regular room it was way overpriced and didn't even include breakfast. We were meeting friends there otherwise we would have stayed somewhere else comparable for 40% less

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Renee K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 24, 2013
Thanks for taking the time to compliment my hotel! On you next visit, please inquire about our Bed and Breakfast packages that include two breakfasts included in your rate! We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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558 reviews from our community

Traveler rating
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    64
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • Any
English first
Saint Louis, Missouri, United States
2 reviews
Reviewed August 19, 2013

We loved this trip which was a good get a way for us. Short drive and loved that we never had to leave the building for dog races, casino, food, & very friendly staff! Thank you for a nice time away! Arnold, MO

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 16Marie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 21, 2013
Thank you for your compliments! We do have an outstanding property with something for everyone! I also will share your compliemts with my staff and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed August 15, 2013

A very nice place to stay. We especially enjoyed that it was so conveniently connected to Houllihan's, the Dubuque Dog Track , and the Mystique Casino. We enjoyed using the pool and the staff at the hotel were very helpful.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 17, 2013
Thanks for your compliments regarding our property and amenties! We do certainly have excellent restaurants, gaming and outdoor walking trails for your enjoyment. I will share your comments with my staff, we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kenosha, United States
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 15, 2013

Very nice hotel. We had a very rested time there. We rode our Harleys and were a little tired and the hotel was very quiet and the guests were all very nice. The staff was very friendly and helpful. We also liked the fact that Houlihans was attached to the hotel. Very convenient. Only negative thing would be there was no free continental breakfast included with the room. That was extra.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kurt J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 17, 2013
Thank-you for taking the time to compliment our property! I will share your compliments with our staff, we certainly look forward to seeing you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, NC
Level 6 Contributor
93 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 13, 2013

This hotel isn't new but it sure feels like it. Very clean, fresh, comfortable and the staff is fabulous. There is a nice courtyard with table for those who smoke and the best part is, it's connect to the Mystique casino! The only issue I have is the price of the breakfast. $17 with tip is pricey for breakfast unless you eat everything available. There should be less expensive options.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank MarilynJ6354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 15, 2013
Thank-you for the compliments of our hotel! We do have an outstanding property, with amenities for everyone! Gaming, restaurants and just simply to relax. I will share your compliments with my staff and we look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, United States
1 review
Reviewed August 8, 2013

I have stayed at the Dubuque Hilton Garden Inn twice and each time I have enjoyed my stay. It is a safe, secure and clean place to stay. It is close to where I need to go and is easily accessable. I would recommend that hotel as a great place to stay!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Susan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, August 10, 2013
Thank-you for the compliments regarding our property! I certainly will share with my team, and we look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peoria, Illinois
Level 5 Contributor
65 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed July 29, 2013

I had stopped going to Garden Inn's because of a bad experience. However, this one changed my mind and I will once again be stopping at Garden Inns. The staff, extremely helpful, the check-in and out , a breeze. The property itself , clean, nice, very comfortable. The property is part of a complex contected to a Dog track and casino. The dog track was fun, the casino smoke filled and lousy. But for a great stay in Dubuque I would highly recommend this location and property. I certainly will return.

Room Tip: we were located on the first floor and could listen to the dogs racing by w=if we wished.
See more room tips
  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Citydude47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KenHaugen1, General Manager at Hilton Garden Inn Dubuque Downtown, responded to this review, July 30, 2013
Thank you for the compliments regarding our property! I will certainly share with my staff! We do offer excellent amenities, casino, dog track, walking trails, restaurants, pool and patio. We look forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dubuque Downtown

Property: Hilton Garden Inn Dubuque Downtown
Address: 1801 Greyhound Park Rd, Dubuque, IA 52001-2381
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Dubuque
#4 Family Hotel in Dubuque
#5 Business Hotel in Dubuque
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Dubuque Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Hilton Garden Inn Dubuque Downtown Hotel Dubuque
Hilton Dubuque
Hilton Garden Inn Dubuque Downtown Iowa

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