We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“The best hotel ever”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Grand Harbor Resort and Waterpark
Ranked #5 of 17 Hotels in Dubuque
Geneseo, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“The best hotel ever”
Reviewed February 15, 2008

The waterpark was way bigger and quiter that Holiday Inn Waterpark in Amana, Iowa. The hotel let you make carmel apples on Saturdays and they only coast $1.00. The Carmel was so gooey and you also got to pick another topping. The Waterparks slides were awesome. The hotub was very cool too. This is very good waterpark-hotel.

  • Stayed November 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank illiniboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,597 reviews from our community

Traveler rating
    513
    445
    352
    193
    94
See reviews for
989
263
24
111
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (356)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
Chicago
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 30, 2008

This was a great visit for a family with young kids. It was a decent value for a weekday stay. We were told that it gets crowded on the weekends. The staff were extremely friendly. Give them a raise.

  • Liked — Freidnly staff
  • Disliked — Pricy on the weekend
  • Stayed January 2008
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuba City, Wi
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 31, 2007

I booked an advertised package after contacting both by phone and by e-mail. I was originally told that the room package was not available, but a manager called back with an offer a bit above the ad price (total was over $200). The package included a room for 2 adults (my husband and me) and 2 children (my 5 year old daughter and her best friend), 4 water park passes, dinner, breakfast, tuck-in with milk and cookies by 2 elves and a little goody bag. Our room was clean and also had a microwave and refrigerator.
The girls and I had some fun in the water park, the staff throughout was fine, and the restaurant was okay (wouldn't go there unless it was part of the deal).
I think we paid too much (husband doesn't swim and girls eat like birds), but don't regret the trip.

Stayed December 2007
Helpful?
Thank bjslater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Traer, Iowa
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed December 23, 2007

The hotel - is Typical... Nothing to write home about.

The Waterpark - Clean - but gets to be overcroweded as they allow non-hotel people to come in.

BUT - Your Eyes, Nose and Sinus's will be "bleached" out - as they air quality in the waterpark is horrible. We have been to many many waterparks - and never experienced it till we went to this one. So beware those w/sinus or migraine problems - you will leave with a bleach smell in your nostrils for a few days after you leave.

Been there twice - and "been there, done that" w/this place - wont go again.

GO TO the Mississippi River Museum - A MUST - this is one item that needs to be seen twice!

  • Stayed November 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank TraerIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Solon, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 24, 2007

Our family really enjoyed our stay. We stayed 2 nights over Thanksgiving and used the waterpark 3 times. My 5 year-old son loved the waterpark, it was hard to get him to take a break! My 2 year-old son was a little scared of all the noise from the falling water, but once he relaxed he also had a great time. The waterpark was well staffed and clean. There were a few water activities not working on the "treehouse", but nothing major. I think the slides were mostly for younger children , not teens. Our room was clean and comfortable. We loved the Bath and Body Works soap and shampoo. I do agree with other reviewers that said the walls seem very thin. It was noisy until about 10pm. Two elevators seems like it is way too few for a hotel that size. We didn't have any trouble with a long wait, but the hotel didn't seem very full those 2 nights. We ate a Thanksgiving Brunch in the hotel restaurant and we would say that the food was above average. I would say the value for rice paid was average. We would visit again.

  • Liked — Waterpark
  • Disliked — Thin walls
  • Stayed November 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tedhose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taos Ski Valley, New Mexico
Level Contributor
71 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 22, 2007

We stayed in the middle of the week during a cold month, and what a great time we had! Our room had a beautiful view of the Mississippi River; the kids loved watching barges and trains (trains on the opposite bank) go by. During warmer months the walkway at the back of the hotel must be a wonderful place to stroll (we didn't venture out in the snow). Both our room and our bathroom were neat and clean.

As first time indoor-waterpark visitors, we were thrilled with the waterpark. The shallow pool is great for toddlers (small slide, fountains, etc.). The main climbing/slide apparatus is fun for older kids (two long water slides, water cannons and dumping buckets, web climbing areas, and a big bucket that dumps a shower every few minutes). There were enough lifeguards present and they were attentive to misbehaving kids. For the bravest in your family, there is a super fast tube slide that loops around outside the hotel and then shoots you out at the bottom (inside the waterpark, of course) next to the lazy river. The tube slide is fast and gets pitch black in the middle, so it can be scary to young kids at first.

We didn’t try the hotel restaurant.

Prices at Grand Harbor Resort vary widely by type of room, day of the week and time of the year, so do your homework if you care to save money.

One advantage Grand Harbor has over many other indoor waterparks in the midwest is that it is located in an interesting town. We loved Dubuque's restaurants, architecture and cable car. And the excellent Mississippi River Museum was just a short walk from Grand Harbor.

Thanks Grand Harbor for the wonderful family vacation at a fair price!

  • Liked — Waterpark was so much fun
  • Disliked — The fact that almost all staff seemed college- and high-school aged was a little worrisome (in the event that something went wrong).
  • Stayed November 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Resis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calif.
Level Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 18, 2007

I had some concerns when I read the reviews here, but I was booked for work and couldn't change. I sent an e-mail about the problems with the rooms, a/c, etc., and the Chief Housekeeper replies the same day, assuring me the problems had been solved. She was right! When I checked in, the desk clerk upgraded me to a suite because I was early. The room was the cleanest I have seen anywhere, and I've stayed in a lot of top-tier hotels. I checked out a day early and the staff gave me no problems. The wireless Internet connection was very fast. The only negative I can think of is the food at the restaurant--it was pretty bland, even for a tourist place. But the view of the Mississippi River is fantastic!

  • Liked — Room, staff
  • Disliked — food
  • Stayed October 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank mstimc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubuque hotels
0.4 mi away
Hotel Julien Dubuque
Hotel Julien Dubuque
#2 of 17 in Dubuque
2,132 reviews
0.5 mi away
Holiday Inn Dubuque
Holiday Inn Dubuque
#9 of 17 in Dubuque
314 reviews
2.7 mi away
Best Western Plus Dubuque Hotel & Conference Center
Show Prices
Show Prices
Show Prices
1.6 mi away
Hilton Garden Inn Dubuque Downtown
3.3 mi away
Hampton Inn Dubuque
Hampton Inn Dubuque
#1 of 17 in Dubuque
625 reviews
4.2 mi away
Country Inn & Suites By Carlson, Dubuque
Show Prices
Show Prices
Show Prices

Been to Grand Harbor Resort and Waterpark? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Harbor Resort and Waterpark

Property: Grand Harbor Resort and Waterpark
Address: 350 Bell St, Dubuque, IA 52001-7028
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Business Hotel in Dubuque
#7 Romantic Hotel in Dubuque
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grand Harbor Resort and Waterpark 3.5*
Number of rooms: 193
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Cancelon, Hotwire, Travelocity, Priceline, TripOnline SA and Cheap Tickets so you can book your Grand Harbor Resort and Waterpark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Hotel And Waterpark
Grand Harbor Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Hotel Dubuque
Dubuque Grand Harbor
Grand Harbor Resort And Waterpark Dubuque, Iowa

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing