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“Won't return”

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Baymont Inn & Suites Dubuque
Ranked #7 of 17 Hotels in Dubuque
Gladstone, Australia
Level 3 Contributor
10 reviews
“Won't return”
Reviewed February 24, 2014

Stayed 2 nights. Room was clean. Heating unit turned off and on ALL NIGHT in all 3 rooms we booked on the first floor, finally turned them off to sleep second night. Warm water, and very little at best. Breakfast was minimal with out dated jelly that was consistency of glue.

Room Tip: Don't stay
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  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont I, Manager at Baymont Inn & Suites Dubuque, responded to this review, February 25, 2014
Thank you for your positive comments on cleanliness of our rooms. We do take pride in our housekeeping. All of our heating units have thermostat and they do go on and off to maintain the set temperature. I hope you do give us another opporutunity to serve you in future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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632 reviews from our community

Traveler rating
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    121
    70
    36
See reviews for
258
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92
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 20, 2014

We had a very great stay we brought our kids this time it was nice clean room they where very great at the front deck um pool was great we will be coming here every time we stay in Dubuque we loved are stay

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank netliles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont I, Manager at Baymont Inn & Suites Dubuque, responded to this review, February 25, 2014
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Urbana, Illinois
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 18, 2014

My boyfriend and I stayed here because it is close to the Sundown Mountain Resort for Skiiing and Snowboarding. The inn is small, but has everything you need for cheaper than the surrounding hotels. The continental breakfast was nice, with a waffle bar, and a small pool and bar. I also liked the location- right down the street from a couple malls and many restaurant choices.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Libby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont I, Manager at Baymont Inn & Suites Dubuque, responded to this review, February 25, 2014
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.

We now have new King Suites that feature oversize room with sofa.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waverly, Iowa
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 8, 2014

The staff was great and helpful. The Hot Tub Room was GREAT.. Nice and roomy, very clean,comfy bed. Liked the free popcorn and the the lounge. The hotel staff was very helpful on finding places to eat and very informative.. The pool was great. the breakfast was ok. But over all I definately would recommend this place to everyone, and we will be back there again soon...

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank robert b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont I, Manager at Baymont Inn & Suites Dubuque, responded to this review, February 25, 2014
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.

Our 921 Bar has happy hour from 5PM-7PM Daily, or try one of our daily mix drink specials.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Madison, Iowa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 2, 2014

The staff was very helpful in making the reservation and at check-in! The breakfast was good.There was a big snowfall and the parking lot was cleared right away. I would recommend this to everyone. i will stay here again.

Room Tip: Pool was very good temperature.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont I, Manager at Baymont Inn & Suites Dubuque, responded to this review, February 25, 2014
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback.

2014 winter has been one for the records. Forcast - cold everyday in February.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubuque
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 28, 2014

Location is right off highway 20 and was perfect for my one night stay. The room was clean and the bed was very comfortable.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Dionte S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baymont I, Manager at Baymont Inn & Suites Dubuque, responded to this review, February 25, 2014
Thank you for staying with us and for your positive review. We are conveniently located on Hwy. 20. In case you forget something, we are right across Walmart. Thank You.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Dubuque

Property: Baymont Inn & Suites Dubuque
Address: 4025 McDonald Dr, Dubuque, IA 52003-5249 (Formerly Heartland Inn - Dubuque West)
Phone Number:
Location: United States > Iowa > Dubuque
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Dubuque
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Dubuque 2*
Number of rooms: 85
Reservation Options:
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Also Known As:
Heartland Hotel Dubuque West
Baymont Inn & Suites Dubuque Iowa

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