The location, parking and breakfast were great, no complaints. We were checked in by a very nice young woman who even got me some cereal for my son from the kitchen. The room was supposed to be a king 'suite' but was a double queen room with a king and a sofa bed crammed in. When we opened the sofa bed we couldn't get to the bathroom without climbing over it. The TV was a nice wide panel, the decor was nice, and the bed was comfortable. The grout in the bathroom had seen better days. We woke in the morning, and there was water running down the mirror onto the vanity...from 'who knows where' After disinfecting our toothbrushes I called the front desk. No one ever called back or came to check on the mess. When I checked out she said 'oh we don't have anyone working maintenance' and 'oh, darn, there isn't a manager here right now'. She told me to call the honors # if I wanted to talk to someone about it.
Not exactly what I expect from a Hampton Inn. Oh, the pool is OUTSIDE. Not much good in Iowa, and should rate a discount price. All in all...I won't stay here again. I'll go to the Garden Inn next time.
- Official Description (provided by the hotel):
- Welcome to the Hampton Inn Des Moines Airport hotel!Here at the Hampton Inn Des Moines Airport hotel we strive to provide each and every guest with superior accommodations and unrivaled service.We are conveniently located directly across from the Des Moines International Airport and just under 4 miles from the center of Downtown. Our ideal location allows access to many area businesses and local attractions, such as Wells Fargo Arena at the Iowa Events Center.We Love Having You Here!! ... more less
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- Also Known As:
- Hampton Inn Des Moines-Airport Iowa
- Des Moines Hampton Inn