Room 503 had cracked mirror tiles on the walls
We were given a room with 2 beds (for our anniversary?) I had even sent an email to the hotel before we arrived explaining that this was our anniversary and received no response
No free local calls
No complimentary breakfast bar,
Doors slamming all night long due to teens roaming the hallways (track meet in town).
I asked the front desk if they would cancel our 2nd night reservation or put us in a king room. Their response was no.
The hotel is billed as being downtown, its on the other side of the highway,
The bar was dirty and sticky from spilled drinks, and the bartender was even more rude.
This was a terrible experience
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Downtown, Des Moines, Iowa. Our convenient downtown location provides the ideal setting for both business and leisure travel. With convenient access to Wells Fargo Arena, Hy-Vee Hall, Veterans Auditorium, Des Moines Civic Center, Iowa State Fairgrounds, and Mercy Hospital, you can not go wrong when you stay at the Holiday Inn Downtown. Located in the heart of Des Moines, we are minutes away from an assortment of entertainment options. Indulge and have a ball at Prairie Meadows Race Track and Casino, Adventureland Park, Blank Park Zoo or the Science Center. Also, exceptional dining and nightlife are just blocks away at the Court Avenue Entertainment District and the trendy Historic East Village. Downtown Des Moines is alive with special events every weekend, and our area shuttle makes navigating downtown a breeze! Relax, it's Holiday Inn. We offer free parking and free Wi-Fi throughout the hotel, an indoor pool, and a complimentary downtown/airport shuttle. If you love classic American cuisine set in a casual but elegant dining atmosphere, then Genevieve's Restaurant and Cityscape Lounge are the place to go. Whether your visit brings you to Des Moines for business or pleasure, allow the Holiday Inn Downtown to be your hotel of choice! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, IHG, Hotels.com, Expedia, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire, HotelQuickly and getaroom.com so you can book your Holiday Inn Des Moines Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Des Moines Downtown Hotel Des Moines
- Des Moines Holiday Inn
- Holiday Inn Des Moines Downtown Iowa