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“Good value and pleasant place to stay.”

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Holiday Inn Express Des Moines/Drake University
Ranked #22 of 48 Hotels in Des Moines
Overland Park, Kansas
Level 6 Contributor
115 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“Good value and pleasant place to stay.”
Reviewed May 18, 2011

While on a long road trip, my sister and I got a flat tire just north of Des Moines. It was late at night and raining so we used the GPS service on our phones to find the closest hotel. I am so glad we ended up at the Holiday Inn location by Drake University.

The desk person was great. I had an ankle injury and was not very mobile so he made sure to give us a room on the ground floor close to the door. The room was updated and clean and was very quiet. The location seemed very safe and it is next door to the Drake Diner which has a very good breakfast. The room was a good value for our money and I would not hesitate to stay here again.

  • Stayed May 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GrumpyPug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressDrake, Manager at Holiday Inn Express Des Moines/Drake University, responded to this review, June 23, 2011
Thank you very much for choosing us as your home away from home! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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146 reviews from our community

Traveler rating
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50
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed May 13, 2011

This is the Filthiest , Malodorous "Holiday Inn" Branded establishment I've ever stayed in! The rooms, yes rooms, I had them move me after I couldn't Unstopper the bathroom sink, to wash my hands! ( How do you clean a sink where the stopper is stuck on th eclosed position? Yuk! ). Fun! The second room came equipped without a sink stopper, so no worries! (Both are code violations, see where I'm going with this?) I'd read another guest's review where the guest's wife didn't sleep well, because of the "Cycling" of some sort of equipment on the premisies, ( A compressor, or Refrigeration Unit, perhaps?). I wish I would have heeded his warning, as sleep was not to be gotten in this room! Now, lets talk about the dozens and dozens of tiny, itchy, "Bite-Like" marks all over my body, which I noticed mid-morning, the following day? Could it be? Bedbugs in an I-35 Corridor Hotel? ( You Decide )Yikes! Oh, I forgot to mention, as I was checking in, my behavior was a bit "Shady" :^), as I eavesdropped on the (otherwise preoccupied) manager while she loudly discused over her cellphone, how "Narcotics and Prophylactics were Manditory" [ this weekend ], ( I would neve assume she meant "On Premises", but still....I will trust my gut next time, and bolt for the door In closing, Yuk, what a filthy dive, I left Saturday, and stayed at another hotel downtown. Be Very Afraid !!!

  • Stayed April 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
8 Thank MidwestTraveler55119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressDrake, General Manager at Holiday Inn Express Des Moines/Drake University, responded to this review, June 23, 2011
Thank you for your review. While I do concede to the maintenance issues, which were fixed, I do take exception to the bed bug issue in the two rooms in which this guest stayed. Upon his exit and complaint, the rooms were checked by 4 different individuals on 4 separate occasions (an inspector from the State Board of Health, the GM, a trained maintenance staff member from another location and a representative from Ecolab who specializes in pest prevention & elimination). No evidence was found in any of the rooms of bed bugs presently or in the past. We take the issue of bed bugs very seriously as it is a concern for not only our guests, but us as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Level 4 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 7, 2011

i stayed overnight at this hotel in March. The hotel is small and close to Drake University. The rooms were very clean and updated. I could not hear noise from other rooms which is alway a concern in chain hotels. The breakfast was a better than average, with several hot items. The staff were very friendly and helpful.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Francesginger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Louis, MO
Level 6 Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed August 24, 2010

First of all, beware of Trip Advisor reviews where it is the reviewers first and only review. Second, be double beware of a supposed third world traveler that is afraid of phantom spiders.

This is a very nice and clean place to stay if you are visiting Drake. It is very close to campus and is right next door to the very scrumptious Drake diner. A hot breakfast is served and it does get crowded at peak times, but the staff is very friendly. Ask for the 'Drake rate' when booking.

Bottom line, nothing special here but it is clean, safe and very close to Drake.

  • Stayed May 2010, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Chief58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsmiahiexp, Manager at Holiday Inn Express Des Moines/Drake University, responded to this review, August 30, 2010
Thank you for your kind words. The Holiday Inn Express looks forward to your future stays with us as well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln, Nebraska
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 2, 2010

As one of the other reviews stated, the room does not contain a refrigerator or a microwave. The room also has a weird smell. I travel a lot both here in the states and overseas (some third world) and I can’t even begin to place the smell in the room. There is no pool, weight room, or laundry facilities either. The staff is nice, if that can make up for anything. Given that I could pay the same rate at another location here in Des Moines I don't think that I will ever stay at this location again. I suggest that anyone reading this stays away from this location. As for the owner of this property they should consider re-branding this as a Super 8 Express, Holiday 6, Econo Express. Now I will get picky. There is water damage in the ceiling; paint is coming off the ceiling as well in my room. I am aware that the economy sucks, but flat screens in the room would be nice given that the current box has a poor picture and that the cable only works on a couple of channels. It is a good thing that I don’t have a phobia of spiders given that I killed on the glass sliding door that goes to a court yard. Which brings me to my next point; I believe that there is a slight security risk given that there is a large glass door which would be my point of entry if I was going to break into a room. (That is the third world travel side of me kicking in.) Traveler beware, Holiday Inn Express your move.

  • Stayed August 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ontheroadagain002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dsmiahiexp, Manager at Holiday Inn Express Des Moines/Drake University, responded to this review, August 30, 2010
Thank you for your recent stay. We apologize for any inconveniences you may have faced during your stay. Although I have not discovered any insects in guest rooms despite all the rain we have gotten this past summer, and with our pest control company doing it's routine service as well as a special exterior treatment recently, please get in contact with the hotel to discuss further and satisfactorily resolve your stay at 515-255-4000.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed July 4, 2010

In a nice area but
1) No pool or hot tub
2) No refrigerator in room
3) No microwave in room
4) Very small breakfast area
5) No laundry
6) No workout room
7) Room had a strange smell - we went and bought Febreze to clear the air
8) Coffee area was filthy
9) Staff was very unhelpful
10) No business center

Stayed June 2010, traveled as a couple
Helpful?
Thank TexasDave-Carol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Louis, Missouri
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 27, 2010

My daughter and I stayed here while visiting Drake University, which is just one block away. Our room was clean and quiet, the beds were very comfortable and we appreciated the choice of both firm and soft pillows. We enjoyed relaxing in the semi-private courtyard that is accessible from the ground floor guest rooms.
Not a standard Holiday Inn Express, but every bit as good; better in some ways. We considered other hotels in the area that were less expensive, but found this one to be a very good value.
Try the Drake DIner next door.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 54Morea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Des Moines/Drake University

Property: Holiday Inn Express Des Moines/Drake University
Address: 1140 24th St, Des Moines, IA 50311-4309
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #22 of 48 Hotels in Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Des Moines/Drake University 2.5*
Number of rooms: 52
Official Description (provided by the hotel):
Greetings from Des Moines, Iowa, home of the Drake Bulldogs and Drake Relays. Holiday Inn Express at Drake is at the heart of this city's renaissance neighborhood and ideally located right on campus. Seconds away are the Knapp Center, and Drake Stadium. Dining is available next door at the retro-themed favorite, Drake Diner. Follow your meal with an independent film a jaunt away at the Varsity Movie Theatre. Come visit the campus, the community, and us; we'll make you feel at home.Plenty of entertainment awaits off campus as well. Attractions include Prairie Meadows Race Track and Casino, Adventureland Amusement Park, Iowa State Fairgrounds, Principal Park, and Blank Park Zoo. Also nearby are the Civic Center, Convention Complex, Veterans Auditorium, Hy-Vee Hall and Wells Fargo Arena. We are moments from the Historical Building of Iowa, the State Capital, Living History Farms, Terrace Hill, Salisbury Mansion and Hoyt Sherman Place. Centrally situated among all of the Metro's retail districts --- four major malls, many boutiques and antique shops. Seasonal attractions are plentiful and near. Other areas of interest include The East Village, Historic Valley Junction and Downtown Court Avenue District, where nightlife is at its best. Free Wireless Internet available in all guest rooms and public areas. Whether it is business or pleasure that brings you our way, our team is ready to serve you! ... more   less 
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Also Known As:
Holiday Inn Express Des Moines/Drake University Hotel Des Moines
Holiday Inn Des Moines
Des Moines Holiday Inn
Holiday Inn Express Des Moines/Drake University Iowa

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