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“Friendly Staff Great Waterpark!”

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Ramada Tropics Resort / Conference Center Des Moines
Ranked #17 of 48 Hotels in Des Moines
Manchester
1 review
“Friendly Staff Great Waterpark!”
Reviewed October 17, 2013

Staff was great, food was great! Everything but the bed. Which was stiff and hard to sleep on, but my bf & kid didn't mind! The microwave and bathroom door was broke but maintenance came within mins and was very nice! Honestly those few things didn't bother us, the staff was so nice! One even bought us lunch and got my daughter an icecream for conquering her fear of heights and going down the slide! It was a celebration :)
Want to say a huge shout out to Matt at the waterpark staff and the gift store clerk for the ice cream (sorry I didn't catch her name :)

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Kala O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (93)
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English first
Toronto
Level 5 Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed October 17, 2013 via mobile

I was pleasantly suprised how nice this place was. I'm traveling through and just stopped for the night. The room was recently refurbished in a tasteful manner and very clean. The bathroom was more like one in a Hilton Garden or Spring Hill Suites. Lots of thick towels too. I didn't use the pool or water park facilities but we were given passes to do so. Families with kids would enjoy it. The rate was very reasonable. No complaints.

  • Stayed October 2013
    • Value
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Helpful?
Thank Trampsrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Midwest USA
Level 5 Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed October 10, 2013

The hotel was okay. The room was average. The pool area was small and self-contained which made it easy for people with kids to keep track of their children. The pools, however, were really cold. Also, the rules regarding children in the hottub were constantly enforced even when no one else wanted to be in the hottubs. The food in the restaurant was just average and the menu prices for certain items were less than what we were charged..(i.e. small pizza).unfortunately, the server knew there was an issue and said she could pay the difference out of her own pocket but couldn't get the computer to change the pricing to correct pricing (which is totally unacceptable for a hotel...i appreciated her willingness to help out but she shouldn't have to do that).

  • Stayed September 2013, traveled with family
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Helpful?
2 Thank China101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Tropics Resort / Conference Center Des Moines

Property: Ramada Tropics Resort / Conference Center Des Moines
Address: 5000 Merle Hay Rd, Des Moines, IA 50322-1969 (Formerly Holiday Inn Merle Hay)
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Des Moines
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Tropics Resort / Conference Center Des Moines 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ramada Tropics Hotel Des Moines
Ramada Hotel Des Moines
Des Moines Ramada
Ramada Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa

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