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“You for sure need a better restaurant and better service...”

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Ramada Tropics Resort / Conference Center Des Moines
Ranked #13 of 49 Hotels in Des Moines
Ames
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“You for sure need a better restaurant and better service...”
5 of 5 bubbles Reviewed August 12, 2013

You for sure need a better restaurant and better service, maybe more attendants at the pool bar/refreshments. Very slow. I had to get their attention every single time I wanted anything. The food really needs improvement. Every time we have stayed there we have ordered from steaks to pizza. The steaks are as fatty as fat can get. We sent our back. The pizza I thought would be easy since we always experience awful food. I was wrong. Burnt. I need to just learn to order from outside restaurants or get get take out and bring it to the room. I just hate the thought of having to take my children away from the water park to go eat somewhere. Kindof why we pick this hotel to begin with. So we don't have to. But I can not stand to eat at the restaurant in this hotel anymore. I am not the only one, I can tell you that. Besides the restaurant, my children do have fun there. However they are outgrowing it. They only want to be in the hot tub now. And now that you have to be 18, they are really bummed. Hard to keep them out of it, when we have one at home. But I do think the water park is good for the younger children.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

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1 Thank Teresa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,965 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
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English first
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Additional Information about Ramada Tropics Resort / Conference Center Des Moines

Property: Ramada Tropics Resort / Conference Center Des Moines
Address: 5000 Merle Hay Road, Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Des Moines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Tropics Resort / Conference Center Des Moines 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ramada Tropics Hotel Des Moines
Ramada Hotel Des Moines
Des Moines Ramada
Ramada Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa

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