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Ramada Tropics Resort / Conference Center Des Moines
Ranked #13 of 49 Hotels in Des Moines
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1,965 reviews from our community

Traveler rating
    451
    653
    479
    238
    144
See reviews for
1,563
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210
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • French first
  • Any
English first
Nashua, New Hampshire
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed October 11, 2012

On a recent trip to Iowa, I was looking for a fun diversion for our kids (4 & 2) amid days of family gatherings. The Ramada Tropics fit the bill!

The hotel rooms were nice and clean and the newly renovated bathrooms were beautiful. The water park was perfect for our kids and provided hours of fun. I wish there had been a bit more oversight by lifeguards and an option for PFDs for the kids (as we had experienced at a similar resort near home) but I understand that those things drive up the cost of the stay (and play) and we could manage without.

We were only able to stay one night - but I wish we had more time. We would DEFINITELY return to this hotel if we were in the area again!

  • Stayed October 2012, traveled with family
    • Value
    • Location
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    • Service
Helpful?
Thank kbfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review, October 20, 2012
Thank you for your kind words. Look forward to serving you in the future...
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A TripAdvisor Member
4 of 5 bubbles Reviewed October 9, 2012

i stay there often when i work in the area, i would like to have a construction rate, thank, everything else was great.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review, October 20, 2012
Thanks for sharing your comments. Please contact sales department for available special rates for extended stays, frequent stays...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TERRE HAUTE
1 review
4 of 5 bubbles Reviewed October 4, 2012

My title says it all, I stay at this location whenever I'm in the area, my grandchildren travel with me and LOVE the "Pirate Ship", will use the local hotel's reservation system from now on, then they could of let me know that the pirate ship was under repair. I feel that they should of lowered the rate since this attraction was not working...

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review, October 20, 2012
Thank you for sharing your comments. We were painting our Pirate Ship Pool and posted this notice on the Ramada website a couple weeks in advance... Please feel free to contact us directly for any reservations in the future if you prefer...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westminster
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 3, 2012

I made reservation with wedding group, but not happy to get a room on 2nd flr. away from rest of family. When calling to find others in group I had to try twice for about 15 rings to finally get someone at front desk to answer.
Nice indoor water park for kids, tough for adults dodging flying balls. (Ok if you just want to splash)
Room nice with fancy updated bathroom. Just wish there was exhaust fan. And no chance of bath with clear glass shower stall, or privacy from others wanting to use bathroom at same time.
Wish there was light switch for room not just entry way at door. Don't like walking into a dark room trying to find lights.
Staff helpful. Wedding reception in conference center very good.
Would recommend ONLY if you want to enjoy indoor water park, otherwise, too expensive for our budget.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank travellingjewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review, October 20, 2012
Our hotel is very popular on the weekends so room placement can be a challenge at times. I am sorry we were unable to get you a little closer to your group. We do make every effort to do so and will continue do so in the future...

Thank you for sharing your comments...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
GRIMES
1 review
3 of 5 bubbles Reviewed October 3, 2012

We did the Groupon for this nights stay. It was a great deal! The pool was very strong with chlorine, but other than that it was clean and my kids (5 and 2) LOVED it! They could play in every area, even the slide!

The room was clean, nothing special. It was a great "staycation" for our family and a good value.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank LAURA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this review, October 20, 2012
Our Groupon promotion was very popular. Glad you enjoyed your stay and the value!

Thank you for sharing your comments...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Tropics Resort / Conference Center Des Moines

Property: Ramada Tropics Resort / Conference Center Des Moines
Address: 5000 Merle Hay Road, Des Moines, IA 50322 (Formerly Holiday Inn Merle Hay)
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Des Moines
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Tropics Resort / Conference Center Des Moines 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ramada Tropics Hotel Des Moines
Ramada Hotel Des Moines
Des Moines Ramada
Ramada Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa

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