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“Pirate ship closed down, yet NO discount on rate!!”

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Ramada Tropics Resort / Conference Center Des Moines
Ranked #17 of 48 Hotels in Des Moines
Reviewed October 4, 2012

My title says it all, I stay at this location whenever I'm in the area, my grandchildren travel with me and LOVE the "Pirate Ship", will use the local hotel's reservation system from now on, then they could of let me know that the pirate ship was under repair. I feel that they should of lowered the rate since this attraction was not working...

  • Stayed: October 2012, traveled on business
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Review collected in partnership with Ramada
Thank Patricia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this reviewResponded October 20, 2012

Thank you for sharing your comments. We were painting our Pirate Ship Pool and posted this notice on the Ramada website a couple weeks in advance... Please feel free to contact us directly for any reservations in the future if you prefer...

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1,942 - 1,948 of 2,098 reviews

Reviewed October 3, 2012

I made reservation with wedding group, but not happy to get a room on 2nd flr. away from rest of family. When calling to find others in group I had to try twice for about 15 rings to finally get someone at front desk to answer.
Nice indoor water park for kids, tough for adults dodging flying balls. (Ok if you just want to splash)
Room nice with fancy updated bathroom. Just wish there was exhaust fan. And no chance of bath with clear glass shower stall, or privacy from others wanting to use bathroom at same time.
Wish there was light switch for room not just entry way at door. Don't like walking into a dark room trying to find lights.
Staff helpful. Wedding reception in conference center very good.
Would recommend ONLY if you want to enjoy indoor water park, otherwise, too expensive for our budget.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Ramada
Thank travellingjewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this reviewResponded October 20, 2012

Our hotel is very popular on the weekends so room placement can be a challenge at times. I am sorry we were unable to get you a little closer to your group. We do make every effort to do so and will continue do so in the future...

Thank you for sharing your comments...

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Reviewed October 3, 2012

We did the Groupon for this nights stay. It was a great deal! The pool was very strong with chlorine, but other than that it was clean and my kids (5 and 2) LOVED it! They could play in every area, even the slide!

The room was clean, nothing special. It was a great "staycation" for our family and a good value.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Ramada
Thank LAURA M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this reviewResponded October 20, 2012

Our Groupon promotion was very popular. Glad you enjoyed your stay and the value!

Thank you for sharing your comments...

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Reviewed October 2, 2012

Wonderful service we really enjoyed our stay. The staff was very professional and friendly. Definately would recommend to family and friends. The kids really enjoyed the water park.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Ramada
Thank LORETHA T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this reviewResponded October 20, 2012

Thank you for your kind words regarding my staff and the facilty. Very pleased you enjoyed both...

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Reviewed October 1, 2012

The Ramada at Merle Hay is an excellent location in a very good property for the business traveler. For an Iowa state employee, this is a favorable option when I need to stay close to Johnston, IA.

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Ramada
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JOHNNYXED, General Manager at Ramada Tropics Resort / Conference Center Des Moines, responded to this reviewResponded October 20, 2012

Thank you for your comments. Although we do have an indoor water park, we feel we are a very good choice for the business traveler. We have rooms away from the water park, lots of meeting space, onsite restaurant and lounge, and free wireless internet throughout the facilty....

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Reviewed September 29, 2012

Everything was very nice. Clean rooms, friendly staff. Swimming pools were excellent. Great overall experience.

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Ramada
2  Thank Daniel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 26, 2012

The hotel was very nice and the staff very helpful. The only thing that would make the stay better would be a bathtub in our room. We were traveling with two small children and getting them to take a shower was difficult.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Ramada
Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Tropics Resort / Conference Center Des Moines

Address: 5000 Merle Hay Rd, Des Moines, IA 50322-1969 (Formerly Holiday Inn Merle Hay)
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotel in Des Moines
Price Range: $93 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Tropics Resort / Conference Center Des Moines 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ramada Tropics Hotel Des Moines
Ramada Hotel Des Moines
Des Moines Ramada
Ramada Des Moines
Ramada Tropics Resort / Conference Center Des Moines Iowa

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