I stayed here for two nights on Gov't travel in early Sept. 2006 and based on my experiences, would gladly stay here again.
First impressions mean a lot and as I hopped into the complimentary airport shuttle at DSM, I received a friendly welcome and enjoyed good conversation with the amiable van driver. She was personable, humorous, and informative, without going overboard. Nice.
Check-in at the front desk followed suit - again I was greeted by sincere, friendly, professionals. A tray of cookies next to the elevator also grabbed my attention as I made my way to the room (I recommend the over-sized chocolate chip ones).
I am a fan of upper floor rooms with a view and my room on the 8th floor got half of that equation right. While I did have an "upper floor" as requested, the interior "courtyard" view looked out on walls, windows and the hotel's huge A/C unit and was less than inspring. This location also left the room exceptionally dark, even as I threw open the curtains on this sunny afternoon. Lamp and light placement didn't help much either...the room was generally a bit dimly lit. If you want a brightly lit room with a possible city or river view, be sure to ask for an even numbered, "outside facing" room. I will do this next time.
The blah view aside, my spacious room with two double beds was well appointed. The beds themselves, with newer pillow-topped mattresses and high thread count sheets, were VERY comfortable, offering good competion for the "Heavenly Beds" experienced at rival hotels. I slept really well both nights - not always the case when I travel. The beds' white down comforters, designer throws and huge decorative pillow assortments also made for a good visual focal point in an otherwise "normal" looking hotel room. Take heart - the room photos on the hotel's website must be slightly outdated -- Happily, the reality was a bit more modern and higher quality than expected.
A separate kitchenette area to the right if the room's entrance provided a mini-fridge, microwave, and wet bar along with the usual ice bucket and coffee maker. This "service area" was an unexpected nice touch, too, and the fridge did come in handy for some leftover pizza.
The room also featured two closets, once of which had the usual room extras including an iron, hangers, etc. The bathroom's entrance was tucked in the far left corner of the room and that space, while compact, was classy and well designed. No bathtub, but I definitely liked the oversized rain-style shower head as well as the "Lather" brand toiletries provided.
Noise from adjacent rooms was something of a factor. Guests in a room next door kept their TV on and at a moderately high volume overnight. I considered calling to complain, but instead made use of my foam ear plugs and slept well anyway. Water pipe and shower noise in room above mine was also startlingly loud early the next morning, but I soon got used to that as well.
I did not spend any time in the hotel's bar or restaurant(s) but I did have a small room service breakfast in my room as I prepared for work my first morning in town. My tray arrived on time and the young lady who deivered it was friendly and highly professional. The cereal, toast, coffee and OJ were all fine (and priced at the usual room service rates) but I was a little bummed to find that the banana that's supposed to accompany the other goodies had gone missing.
The hotel's public spaces and exterior were clean and classy and its location on the east side of downtown (just across the Locust St. bridge from Des Moines' funky East Villiage) was perfect.
In summary, the Renaissance rates a solid 3 to 4 stars. It's attractive, well maintained, classy, friendly, comfortable and well situated. Should I return to Des Moines, I will very likely pick this property again!
- Official Description (provided by the hotel):
- This historic hotel, located in the heart of downtown Des Moines, Iowa is within walking distance to Wells Fargo Arena, Iowa Events Center, Civic Center of Greater Des Moines, Court Avenue restaurants and nightlife and East Village restaurants and shops. Start your day off right with a visit to Coda Coffee, located on the street level of the hotel, for freshly brewed Starbucks beverages. Then return in the evening to Coda Lounge to discover the hottest new lounge in downtown Des Moines. Don't miss the contemporary midwest cuisine and local products served in BOS restaurant, also located street level in the hotel. Additional amenities enjoyed by guests include a fitness center, indoor pool, whirlpool, complimentary airport transportation and complimentary wireless service. If you’re searching for a venue to host a romantic wedding, a business meeting or a conference, this hotel features over 12,000 square feet of function space, innovative meeting technology and a creative catering and culinary team. ... more less
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- Also Known As:
- Renaissance Des Moines Savery Hotel Iowa
- Des Moines Renaissance