JBenjamins had ALWAYS been one of my favorite restaurants in Des Moines. The baked artichoke dip is absolutely divine, nothing I have EVER had compares!!! When you go there, you must order it!! My husband and I visited there Saturday night, it had been I while and I was excited to eat there again! It was crazy busy, but we only waited 10 minutes for a table. We ordered wine & the artichoke dip and perused the menu. The wine took 10 to 15 minutes to get back to our table . . . super sloooooow. We both ordered the New York, New York. It was almost 45 minutes before our dip arrived. The artichoke dip was excellant as always, but there wasn't enough bread for it and we couldn't get the waiters attention for more before it was cold & congealed. :( It was at least another 30 to 40 minutes before we received our salads, and another 45 minutes before the entree arrived. The food was cold. The steak was not a New York strip, it was horrid and full of gristle and fat. I have no idea what happened at JBens, I know it was busy, but the extended waits and cold food were just awful. I was disgusted & disappointed. The only saving grace was the Baked Artichoke dip. Depressing to see a favorite place to go so down.
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