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“Comfy room close to Hy Vee Center and Wells Fargo Arena”

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Comfort Inn & Suites Event Center
Ranked #18 of 48 Hotels in Des Moines
Reviewed April 28, 2014

We stayed here for four nights while playing in State Pool Tournament over at Hy Vee Center. This is the closest and in walking distance to the Hy Vee Center and Wells Fargo Arena. The other Downtown hotels were far enough that most folks used the shuttle busses to go back and fourth. This hotel packs a lot of value as they have free parking, free Wi-Fi and a nice Breakfast buffet plus have a coffee service in the lobby.But no rewards points or credits given for Choice Hotels because of the "block rate". So we may just switch next year to a loyalty program that still awards points like Starwood or Hilton.
They have a pool and no hot tub so again, may shop around next year for a hot tub hotel that awards loyalty points. Staff was very nice, room clean, comfy and quiet. A pretty nice restaurant is in the hotel and open from 4 pm to about 10 pm. Sandwich and app menu.

Room Tip: Some rooms have fridge and microwave but you need to ask and pay only about $5 more per night if you...
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  • Stayed: April 2014, traveled as a couple
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Thank Lauri W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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92 - 98 of 164 reviews

Reviewed April 21, 2014

Hotel is under renovations which was not mentioned on web site or during reservation process. Gym is small with antiquated equipment. Complimentary breakfast is very limited compared to Hampton Inn and breakfast area was worn and dirty. Windows overlooking River looked like they hadn't been cleaned in weeks. Room was dingy, bathroom was tiny and low end. Bed was ok and location was good but overall the Quality is very low.

Room Tip: Spend a little more and go somewhere else.
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  • Stayed: April 2014, traveled on business
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Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 7, 2014

VERY COLD on the first floor. Really need to address the entry to the hotel. Elevators were very small and slow. Staff was very helpful at the front desk but VERY RUDE at the lounge. Had to find a bartender to take our order and had to do the same to pay our tab which was only one drink as she never acknowledged us again after "serving" us the first time. 1 1/2 hour wait at the restaurant....not good. Quiet for the most part which was much appreciated.





Room Tip: Need bigger pillows and not so many small ones
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  • Stayed: February 2014, traveled with family
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Thank CindyR67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2014

I travel a ton for work, and while in DesMoines stay here.
The hotel staff is extremely accomadating and the room are fresh and clean.
My favorite restaurants like hessen haus walking distance and safe area.
It is also close to the highway and I can get to Ames very fast.
Four Stars in a great part of town

  • Stayed: March 2014, traveled on business
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Thank danielp3660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 1, 2014

We were doing a Fishing/Hunting Sport Show at the Event Center and stayed at the hotel for three nights. We received a spacious room with two double beds. When we opened the door we received a blast of hot air of 90 degrees. From the previous cold weather and high winds the windows had sweated and left large pools of water on the window ledge that was soaked up with towels. Maintenance came by later and removed the towels. I turned down the heat to 70 degrees and the room was OK during our stay with no further water incidents.
Nice hotel but no microwave, fridge or laundry. Breakfast was included but no restaurant.
Facility was within walking distance of the Arena and the Events Center.

  • Stayed: January 2014, traveled on business
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Thank Tourista47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2014

loved the hotel. rooms where clean although after being gone for the day the only thing that was done to our room was the bed made and clean towels. No cleaning was done at all. Not that we made a big mess but coffee stuff was still on the counter. I had to wipe it down same as in the bathroom. The desk staff was very accommodating and friendly. I would stay there again. It was a little noisey the first night then we figured out how to make the fan run all of the time and slept great the next night.

  • Stayed: January 2014, traveled on business
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Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 19, 2013

Our stay was very mediocre. Room was clean however was very stuffy & difficult to regulate temp. We choose this hotel as it was close to the Wells Fargo Arena however, I wouldn't stay again. We stopped by the hotel bar before & after our event and we were ignored the first time and had poor service the second time. Clearly the staff had no interest in being there or making any money. When we requested additional towels, we had no issues. They even brought them up to our room. Upon checking out, one of the staff members yelled at us down the hall asking if we were checking out, we replied yes. An extreme odor of marijuana was lingering throughout our floor. Very unpleasant.

Room Tip: Overall our stay was just poor. And if you are looking for a hot tub, good luck! Not one here. Un...
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  • Stayed: November 2013, traveled with friends
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1  Thank WildFan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Event Center

Address: 929 3rd St, Des Moines, IA 50309-1324 (Formerly Quality Inn & Suites Event Center)
Phone Number:
Location: United States > Iowa > Des Moines
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 48 Hotels in Des Moines
Price Range: $103 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Event Center 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
The Comfort Inn & Suites Event Center is located next to the Iowa Events Center which includes Wells Fargo Arena, Hy-Vee Hall, and the Community Choice Credit Union/Veterans Memorial Auditorium. We are simple to find at the intersection of I-235 and 3rd Street in Downtown Des Moines. Close to the entertainment and business districts as well as the Iowa State Capital and government buildings. The Comfort Inn & Suites Event Center is the only downtown Des Moines hotel that offers free parking, complimentary deluxe breakfast buffet, and free Wi-Fi throughout the entire property. ... more   less 
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Also Known As:
Quality Inn And Suites Event Center
Quality Inn & Suites Event Hotel Des Moines
Quality Inn Event Center
Quality Inn Des Moines
Des Moines Quality Inn
Comfort Inn & Suites Event Center Des Moines, Iowa

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